Leasing Representative

PRG Real Estate; North Carolina; On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Bonuses

Leasing commissions

Medical premiums

PTO & holidays

Rent discounts

Wellness resources

Training & advancement

Team-focused culture

Job summary

Willow Ridge in Charlotte, NC is seeking a Leasing Representative to welcome prospects and residents, conduct tours, highlight features, and close leases to meet occupancy goals. You will manage the full leasing process from applications and verifications to move-ins, renewals and move-outs, and maintain daily CRM communication.

Benefits include up to 2,000 yearly bonuses, leasing and transfer commissions, company-paid medical premiums with HSA options, generous PTO and holidays, rental

Qualifications

• 2+ years of sales, leasing, or hospitality experience.
• Strong customer service and communication skills; highly organized.
• Proficient in Microsoft Office; Yardi or CRM experience preferred.
• High school diploma or equivalent; college degree preferred.
• Ability to work weekends, evenings, and flexible hours as needed.
• Willingness to float between properties if required.

Responsibilities

• Serve as the first point of contact for prospects, residents, and guests.
• Conduct tours, highlight community features, and close leases to meet occupancy goals.
• Manage the full leasing process: applications, verifications, move-ins, renewals, and move-outs.
• Maintain daily communication with prospects and follow up using CRM tools.
• Deliver excellent resident service and coordinate with maintenance on service requests.
• Ensure models, common areas, and vacant units are market-ready and presentable.
• Complete leasing paperwork, collect deposits and rent, and prepare required reports.
• Assist with community events, marketing initiatives, and market surveys.
• Uphold all policies, laws, and regulations including Fair Housing and ADA.

Skills

Sales experience

Customer service

Communication skills

Organized

CRM experience

MS Office

Education

High school diploma or equivalent

College degree preferred

Tools

Yardi

CRM tools

Job description

Join the team at Willow Ridge in Charlotte, NC as a Leasing Representative and play a key role in creating a welcoming, high-performing apartment community. This role is ideal for someone who thrives in a fast-paced, sales-driven environment and enjoys building strong relationships with prospects and residents.

Responsibilities

• Serve as the first point of contact for prospects, residents, and guests
• Conduct tours, highlight community features, and close leases to meet occupancy goals
• Manage the full leasing process: applications, verifications, move-ins, renewals, and move-outs
• Maintain daily communication with prospects and follow up using CRM tools
• Deliver excellent resident service and coordinate with maintenance on service requests
• Ensure models, common areas, and vacant units are market-ready and presentable
• Complete leasing paperwork, collect deposits and rent, and prepare required reports
• Assist with community events, marketing initiatives, and market surveys
• Uphold all policies, laws, and regulations including Fair Housing and ADA

Qualifications

• 2+ years of sales, leasing, or hospitality experience
• Strong customer service and communication skillsHighly organized with attention to detail and deadlines
• Proficient in Microsoft Office; Yardi or CRM experience preferred
• High school diploma or equivalent required; college degree preferred
• Ability to work weekends, evenings, and flexible hours as needed
• Willingness to float between properties if required

Why Join Us?

• Competitive pay with up to $2,000/year in quarterly bonuses
• $100 leasing commissions, and $50 transfer commissions
• 70% company-paid medical premiums + HSA options
• Robust PTO, 14+ paid holidays, and paid parental leave
• Rent discounts + employee savings programs
• Free virtual therapy and wellness resources
• Paid training, certifications, and opportunities for advancement
• Supportive, team-focused culture that invests in your growth

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