Leasing Professional, Warwick Apartments

Knightvest Residential; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay and bonus

Medical, dental, vision coverage

401(k) with company match

Paid vacation and holidays

Education reimbursement

Wellness resources

Employee discounts

Referral bonuses

Career growth opportunities

Job summary

Knightvest is seeking a Leasing Professional for our Warwick Apartments in Houston, TX. You will connect prospects with the perfect home, showcase the community, and guide applicants through the leasing journey with an emphasis on exceptional resident experiences.

You will manage tours, respond to inquiries, coordinate move-ins, and support marketing efforts while maintaining accurate records and compliance with housing regulations. Weekend availability may be required.

Qualifications

• High school diploma or equivalent.
• At least 1 year in customer service, sales, or hospitality.
• Experience in apartment leasing or property management is a plus.
• Familiar with property management software; OneSite is a plus.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Knowledge of lease terms, Fair Housing, and related regulations.
• Ability to work weekends and some evenings.

Responsibilities

• Showcase the Community with engaging tours and highlight features.
• Convert leads by responding promptly via phone, email, text, and platforms.
• Support marketing and leasing traffic through online listings and events.
• Guide prospects through the leasing journey and explain terms clearly.
• Deliver exceptional resident experiences by addressing questions and concerns.
• Maintain show-ready homes and ensure move-in readiness on schedule.
• Collaborate with maintenance and office teams for smooth operations.
• Keep leasing records organized and ensure Fair Housing compliance.

Skills

Customer service

Communication

Time management

Organizational skills

Education

High school diploma

Tools

OneSite

Job description

• Leasing Professional, Warwick Apartments- Houston, TX

Leasing Professional, Warwick Apartments- Houston, TX

Leasing Professionals play a key role in our apartment communities. Connecting prospects with the perfect home, enhancing resident experiences, and supporting property needs. Every day brings new opportunities to build relationships and turn prospects into loyal residents.

At Knightvest, we invest in top talent and foster a culture of integrity, teamwork, and exceptional service. We believe in the Golden Rule. Treating others as we want to be treated, while ensuring a fun and rewarding work environment. Thriving Communities, Dependable Results, Winning Teams

We’re currently hiring a Leasing Professional for ourHouston, TX property. If you have strong customer service skills and a passion for helping people, our training team will guide the rest of the way.

Key Responsibilities:

Showcase the Community
Lead engaging in-person and virtual property tours that highlight apartment features, community amenities, and the lifestyle our communities offer.

Convert Leads into Residents
Respond promptly to inquiries via phone, email, text, and online platforms while building relationships with prospective residents and maintaining consistent follow-up.

Support Marketing & Leasing Traffic
Assist with property marketing initiatives including online listings, social media promotion, community events, local outreach, and in-person showings to attract prospective residents.

Guide the Leasing Journey
Walk prospects through the application and leasing process, explain lease terms clearly, and ensure all required documentation is completed accurately.

Deliver an Exceptional Resident Experience
Provide outstanding service to current and prospective residents by addressing questions, resolving concerns, and creating a welcoming community environment.

Maintain Show-Ready Homes & Move-In Readiness
Ensure show homes are well maintained and confirm that move-in apartments are prepared and ready for new residents on schedule.

Collaborate Across Property Teams
Partner with maintenance and office teams to coordinate apartment readiness, move-ins, and move-outs while supporting smooth daily operations.

Maintain Accurate Records & Compliance
Keep leasing records organized within property management systems and ensure compliance with Fair Housing standards and all applicable housing regulations.

What We’re Looking For

• High school diploma or equivalent.
• Minimum one year of customer service, sales, or hospitality experience preferred
• Previous apartment leasing, property management, or real estate experience is a plus
• Experience with property management software; OneSite experience is a plus
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Customer service-focused, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Basic knowledge of lease agreements, Fair Housing, and property management regulations, or completion of Fair Housing training within 90 days of employment
• Ability to work weekends and occasional evenings as required

Why Join Knightvest?

• Competitive pay and bonus opportunities
• Medical, dental, vision, life, and disability coverage
• 401(k) with immediate vesting and company match
• Paid vacation and holidays
• Education reimbursement and professional development
• Employee assistance programs and wellness resources
• Apartment rental discounts
• Referral bonuses and recognition programs
• Strong internal promotion opportunities and career growth paths