Leasing Professional, Portrait and Lydian- Phoenix, AZ

Knightvest Residential; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

401(k) with company match

Paid vacation and holidays

Apartment rental discounts

Job summary

Knightvest Residential in Phoenix, AZ is seeking a Leasing Professional to connect prospects with the perfect home. You will lead property tours, respond to inquiries, and guide applicants through the leasing process while delivering outstanding resident experiences.

Ideal candidates have strong customer service skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Minimum of a high school diploma or equivalent.
• Strong customer service, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience in leasing, property management, or real estate is a plus.
• Familiarity with Fair Housing regulations or training within 90 days is preferred.

Responsibilities

• Showcase the community with in-person and virtual tours highlighting features and amenities.
• Respond promptly to inquiries via phone, email, text, and online platforms and build relationships with prospective residents.
• Assist with property marketing initiatives and traffic to attract applicants.
• Walk prospects through the application and leasing process and explain lease terms clearly.
• Provide outstanding service to current and prospective residents and resolve concerns.
• Maintain show-ready homes and coordinate move-ins and turnarounds.
• Collaborate with maintenance and office teams to ensure smooth operations.
• Keep leasing records organized and ensure compliance with Fair Housing standards.

Skills

Customer service

Communication skills

Time management

Organizational skills

Sales or hospitality experience

Fair Housing knowledge

Education

High school diploma or equivalent

Tools

OneSite

Property management software

Job description

• Leasing Professional, Portrait and Lydian- Phoenix, AZ

Leasing Professional, Portrait and Lydian- Phoenix, AZ

Leasing Professionals play a key role in our apartment communities. Connecting prospects with the perfect home, enhancing resident experiences, and supporting property needs. Every day brings new opportunities to build relationships and turn prospects into loyal residents.

At Knightvest, we invest in top talent and foster a culture of integrity, teamwork, and exceptional service. We believe in the Golden Rule. Treating others as we want to be treated, while ensuring a fun and rewarding work environment. Thriving Communities, Dependable Results, Winning Teams

We’re currently hiring a Leasing Professional for our Phoenix, AZ property. If you have strong customer service skills and a passion for helping people, our training team will guide you the rest of the way.

Key Responsibilities:

• Showcase the Community – Lead engaging in-person and virtual property tours that highlight apartment features, community amenities, and the lifestyle our communities offer.
• Convert Leads into Residents – Respond promptly to inquiries via phone, email, text, and online platforms while building relationships with prospective residents and maintaining consistent follow-up.
• Support Marketing & Leasing Traffic – Assist with property marketing initiatives including online listings, social media promotion, community events, local outreach, and in-person showings to attract prospective residents.
• Guide the Leasing Journey – Walk prospects through the application and leasing process, explain lease terms clearly, and ensure all required documentation is completed accurately.
• Deliver an Exceptional Resident Experience – Provide outstanding service to current and prospective residents by addressing questions, resolving concerns, and creating a welcoming community environment.
• Maintain Show-Ready Homes & Move-In Readiness – Ensure show homes are well maintained and confirm that move-in apartments are prepared and ready for new residents on schedule.
• Collaborate Across Property Teams – Partner with maintenance and office teams to coordinate apartment readiness, move-ins, and move-outs while supporting smooth daily operations.
• Maintain Accurate Records & Compliance – Keep leasing records organized within property management systems and ensure compliance with Fair Housing standards and all applicable housing regulations.

What We’re Looking For

• High school diploma or equivalent.
• Minimum one year of customer service, sales, or hospitality experience preferred
• Previous apartment leasing, property management, or real estate experience is a plus
• Experience with property management software; OneSite experience is a plus
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Customer service-focused, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Basic knowledge of lease agreements, Fair Housing, and property management regulations, or completion of Fair Housing training within 90 days of employment
• Ability to work weekends and occasional evenings as required

Why Join Knightvest?

• Competitive pay and bonus opportunities
• Medical, dental, vision, life, and disability coverage
• 401(k) with immediate vesting and company match
• Paid vacation and holidays
• Education reimbursement and professional development
• Employee assistance programs and wellness resources
• Apartment rental discounts
• Referral bonuses and recognition programs
• Strong internal promotion opportunities and career growth paths