Leasing Professional, Ovation at Arrowbrook

Paradigm Management Corp; Herndon (VA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

HSA

401(k) match

PTO

Referral bonuses

Housing discount

Free parking

Training & promotion

Job summary

Paradigm Management Corp is seeking a Leasing Professional for Ovation at Arrowowbrook in Herndon, VA. You will handle tours, leasing paperwork, move-in preparations, and respond to resident inquiries while delivering timely customer service.

The role emphasizes LIHTC knowledge, sales and marketing acumen, and bilingual English/Spanish communication, with weekend shifts to maximize leasing potential.

Qualifications

• Prior residential leasing success or proven sales and customer service experience in a related service field.
• LIHTC/Affordable housing knowledge preferred.
• College degree a plus.

Responsibilities

• Deliver outstanding customer service to prospective residents, current residents, and visitors.
• Lead tours of the community and capture rental commitments from application to move-in.
• Complete marketing activities and prepare leasing related reports.
• Assist with resident relations, administrative tasks, and property management duties.
• Collaborate with leasing and property teams to maintain a positive environment.
• Weekend work schedule to maximize leasing potential.

Skills

Residential leasing

Sales experience

Customer service

Interpersonal communication

Bilingual English/Spanish

Education

College degree

Tools

Microsoft Word

Excel

Job description

We are seeking a Leasing Professional to lease apartments, complete leasing paperwork, finalize move-in preparations, and handle prospect and resident questions all while providing timely and remarkable customer service at Ovation at Arrowowbrook, a new lease-up apartment community in Herndon, VA. This new community is close to Dulles Airport, the new Innovation Metro Station and the Dulles Toll Road.

What the Leasing Professional will be doing:

• Delivering outstanding customer service to prospective residents, current residents, and visitors.
• Assisting with the lease-up of a brand-new building containing 274 LIHTC (Low Income Housing Tax Credit) apartment homes.
• Leading tours of the community, capturing rental commitments and handling related responsibilities from application process to successful move-in.
• Completing marketing activities and preparing leasing related reports.
• Assisting with resident relations, administrative assignments, and property management tasks.
• Working with other leasing and property department team members to create a positive environment for staff, residents, and visitors.
• Work Schedule includes weekends for maximum leasing potential for both you and the property.

What the Leasing Professional will need to succeed:

• Prior residential leasing success or proven sales and customer service experience in a related service field. LIHTC/Affordable housing knowledge preferred. College degree a plus.
• Computer skills, including knowledge of Microsoft Word and Excel. Experience working in social media platforms and marketing a plus.
• Strong interpersonal communication skills and familiarity with professional business writing.
• Organizational skills with accuracy in work and ability to multi-task. Basic mathematical skills.
• Bilingual English/Spanish preferred.

We offer our Leasing Professionals:

• Pay range: $22-$24 per hour, plus potential commission.
• Comprehensive Medical with multiple Dental and Vision options.
• Health Savings Account with employer contribution.
• 401(k) plan with employer match and generous vesting schedule.
• Paid Time Off leave, escalating with length of service.
• Recognition awards and employee referral bonuses.
• Housing rental discount and free on-site parking during work hours.
• In-house professional training and a ‘Promote from Within’ company culture.