Leasing Professional Multi Site (Steele Central)

Redpeak; Denver (CO); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401(k) with company match

PTO - 16 days

Paid Holidays

Student Debt Repayment Program

Health club reimbursement

Cell Phone Reimbursement

Team Member Recognition Program

Clothing Reimbursement

Job summary

RedPeak is seeking a Leasing Professional in Denver to be the brand ambassador and main contact for residents and applicants. You will lease apartments by listening to client needs, presenting options, and guiding them through the process.

The role emphasizes occupancy goals, lead development, and resident retention, with duties including showing units, processing paperwork, and coordinating with the Sales Manager.

Qualifications

• Minimum of 2+ years in customer service
• Experience with property management software is a plus
• High school diploma or equivalent; bachelor’s degree preferred

Responsibilities

• Lease apartments by matching client needs with available properties
• Process lease paperwork and coordinate move-in tasks
• Assist with marketing initiatives and lead follow-up
• Conduct showings and provide excellent customer service

Skills

Customer service

Sales

Communication

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

Property management software

Job description

POSITION SUMMARY

As aRedPeak Leasing Professional ,you’rea brand ambassador and the main point of contact with customers – whether they call your apartment property, visit online,or visitin person.Your role is an important one: to leaseapartmentsby discovering and exceeding the client’s expectations.Yourultimate goalis to help people get what they want through attentive listening, strategic sales skills, and consistentfollow-through.

KEY ACCOUNTABILITIES AND RESPONSIBILITIES:

Improving Occupancy Levels(20%) – Maximize lease and traffic ratios tomaintaina 95% or better occupancy level.Ensurea smoothmove-inprocessbymanaging the leaseflowpaperwork and conductingmake-readywalked prior tomove-in .

• Increase andmaintainoccupancy with a high close rate for signed leases.Strive to reach weekly/monthly sales goals.
• Prepare and complete allreservationand lease paperwork with future residents.
• Work directly with the Sales Manager to helpestablishand execute community marketing initiatives.
• Run all required checks (credit, background, references, etc.) to confirm the applicant meetsCompanyand other requirements.
• Keep leasing, LTS,and Yardi software updated withaccurateprospect, resident, and lease information.
• Scan, organize, and store all documentation related to residents andleasing ofthe Company’s properties under management.

Lead Development (35%) – Use a thorough and personalized approach to manage leads bytheclient’s sense of urgency.Utilize extensive product knowledge to deliver creative client presentations that create a unique and welcoming experience and lead to high conversions that meet or exceed set goals.

• Answer calls and respond to online/emailleadsin the requiredtimeframe.
• Discover resident wants and needs todeterminewhich properties or units are the best potential fit.
• Actively work tosetappointments for tours and build value through phone and email interactions.Coordinate accordingly withtheoffice team.
• Stay knowledgeable about availability, amenities, and neighborhoods to competently answer all prospective resident questions and/or concerns.
• Highlight features during showings that build value and meet theresidents’needsidentifiedin the pre-screening process.
• Consistentlyfollow upafter showings to stay in contact with prospective residents.
• Conduct regular zone walks and quality control spot checks.
• Keep informed of current market conditions/trends.
• Compile comp surveys weekly and shop comps bi-annually or as directed by Sales Manager.

Resident Retention (15%) – Maximize resident satisfaction levels by meeting and exceeding expected quality and service levels.Use proactive andtimelyresponse and follow through, generateinsight, resolve resident conflicts,and encourage a sense of community through interaction and outreach.

• Walk apartments and prepare move-in gifts to ensure readiness for future residents; prepare keys and change locks for future move-ins.
• Maintain a positive living environment for community residents by providing excellent customer service, resolving issues promptly and effectively, and consistently following up on residentrequests.
• Actively work to secure resident renewals.

Teamwork (10%) – Collaborate with your team usingproblem-solvingabilities by understanding and managing resident and team expectations through ongoing and effective communication.Utilize flexibility when responding to daily demands as well as in sales efforts.

• Proventrack recordof providing excellent sales and service
• Organized, self-motivated, and hardworking
• Great people skills, high energy, and excellent at both phone/online and in-person sales
• Strongwritten and verbal communications skills

Physical Requirements

• Physical requirements are minimal
• Ability to be on feet for extended periods of time
• Ability to work at a desk in front of a computer for extended periods of time
• Reliable transportation and validdriverslicense

Minimum Education

• High School Diploma or equivalent ; Bachelor’s degree preferred

Why You'll Love This Role:

• You'll match people with the apartment they've been dreaming of
• You'll flex your sales and people skills in a fast-paced, rewarding environment
• You'll be a key player in creating a welcoming, vibrant community
• You'll represent a company that's known for its culture, integrity, and love for Denver living

Why Join RedPeak?

RedPeak - Energize Communities. Bring People Together.RedPeak is a full-service apartment owner, operator and developer with 24 years of expertise and focus on the Denver’s market. Before Colorado cities were full of cut and paste high-rises and living here was on checklist, our corner of the Front Range was full of comfy mountain towns and cowboy character. We loved Colorado then and we love Colorado now. We know where old charm lives in the midst of breathtaking expansion, and our communities offer a rare opportunity to balance the best of both worlds. As for our team, we’re agile overachievers that energize every community with swift service and style. Most importantly, we know that residents should be treated like neighbors, not numbers, and define success by how we’re able to bring people together.

We're proud of our diverse and inclusive culture that fuels innovation, strengthens our team, and mirrors the vibrant communities we serve. With meaningful training, career growth pathways, and a strong support system, we're here to help you thrive while making a real impact on residents' lives.

• Schedule: Monday - Friday 9:00am-6:00pm
• Multi-Sit e: 423 Apartments, 12 Buildings
• Office located at: Liv on Steele, 1412 Steele Street

Perks and Benefits

• Competitive401(k) withcompany match; fully vested at day one of eligibility
• 16PTO days,13 Paid Holidays
• RedPeakStudent Debt Repayment Program
• 50% or up to $75 monthly health club reimbursement and wellness programs
• Cell Phone Reimbursement
• Team MemberRecognitionProgram
• Clothing Reimbursement

Certifications and Experience

• High School Diploma or equivalent
• 2+ years of customer service experience
• Experience in property management and property management software a perk

RedPeak is committed to conducting all employment practices for employees at all levels without regard to race, creed, gender, color, religion, sex, national origin or ancestry, age, mental or physical disability, marital status, sexual orientation, gender identity/status, pregnancy, childbirth or related medical conditions, or any other characteristic protected by applicable state, federal or local laws, except where a bona fide occupational requirement exists.

Full compensation packages are based on candidate experience and certifications.

Pay Range:

$21 - $23 USD