Leasing Professional: Growth, Top Benefits & Service Excellence

Knightvest Residential; Austin (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability coverage

401(k) with company match

Paid vacation

Holidays

Education reimbursement

Professional development

Wellness resources

Apartment rental discounts

Referral bonuses

Career growth

Job summary

Knightvest Residential is seeking a Leasing Professional for our Austin, TX property. You will connect prospects with their new home through in-person and virtual tours, highlight apartment features, and deliver exceptional service to residents and applicants.

Join a team committed to integrity, teamwork and resident satisfaction. If you have strong customer service skills and enjoy guiding applicants through the leasing journey, this role offers growth, competitive pay, and a supportive

Qualifications

• High school diploma or equivalent.
• Minimum one year of customer service, sales, or hospitality experience preferred
• Previous apartment leasing, property management, or real estate experience is a plus
• Experience with property management software; OneSite experience is a plus
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Customer service-focused, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Basic knowledge of lease agreements, Fair Housing, and property management regulations, or completion of Fair Housing training within 90 days of employment
• Ability to work weekends and occasional evenings as required

Responsibilities

• Showcase the Community: Lead engaging in-person and virtual property tours that highlight apartment features, community amenities, and the lifestyle our communities offer.
• Convert Leads into Residents: Respond promptly to inquiries via phone, email, text, and online platforms while building relationships with prospective residents and maintaining consistent follow-up.
• Support Marketing & Leasing Traffic: Assist with property marketing initiatives including online listings, social media promotion, community events, local outreach, and in-person showings to attract prospective residents.
• Guide the Leasing Journey: Walk prospects through the application and leasing process, explain lease terms clearly, and ensure all required documentation is completed accurately.
• Deliver an Exceptional Resident Experience: Provide outstanding service to current and prospective residents by addressing questions, resolving concerns, and creating a welcoming community environment.
• Maintain Show-Ready Homes & Move-In Readiness: Ensure show homes are well maintained and confirm that move-in apartments are prepared and ready for new residents on schedule.
• Collaborate Across Property Teams: Partner with maintenance and office teams to coordinate apartment readiness, move-ins, and move-outs while supporting smooth daily operations.
• Maintain Accurate Records & Compliance: Keep leasing records organized within property management systems and ensure compliance with Fair Housing standards and all applicable housing regulations.

Skills

Customer service

Communication

Interpersonal skills

Organization

Time management

Multitasking

Weekend availability

Sales

Education

High school diploma

Tools

OneSite

Job description

Knightvest Residential is seeking a Leasing Professional for our Austin, TX property. You will connect prospects with their new home through in-person and virtual tours, highlight apartment features, and deliver exceptional service to residents and applicants.

Join a team committed to integrity, teamwork and resident satisfaction. If you have strong customer service skills and enjoy guiding applicants through the leasing journey, this role offers growth, competitive pay, and a supportive