Leasing Professional, Affordable Housing, Creekside Village

Paradigm Management; Alexandria (VA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Comprehensive Medical with Dental and

Vision options

Health Savings Account with employer

401(k) plan with employer match

Paid Time Off

Recognition awards

Employee referral bonuses

Housing rental discount

Free on-site parking

In-house professional training

Promote from Within

Job summary

Paradigm Management is seeking a Leasing Professional in Alexandria, VA to lease apartments, handle move-ins, and provide exceptional service to prospective and current residents. You will conduct community tours, qualify applicants, and manage leasing paperwork with accuracy and efficiency.

The role requires prior residential leasing success or related sales experience, plus knowledge of LIHTC/affordable housing. Bilingual English/Spanish is preferred, and a college degree is a plus.

Qualifications

• Residential leasing success or related sales/customer service experience.
• LIHTC/affordable housing knowledge/certifications preferred.
• College degree a plus.
• Strong MS Word and Excel skills.
• Experience with Entrata a plus.
• Bilingual English/Spanish preferred.

Responsibilities

• Lease apartments and complete leasing paperwork.
• Qualify households and finalize move-in preparations.
• Answer prospect and resident questions with timely customer service.
• Lead tours of the community and capture rental commitments from application to move-in.
• Complete marketing activities and leasing-related reports.
• Assist with resident relations and property marketing via social media/video tours.
• Collaborate with the team to create a positive environment for staff and residents.

Skills

Customer service

Sales experience

Interpersonal communication

Bilingual English/Spanish

Education

College degree

Tools

Entrata

Microsoft Excel

Microsoft Word

Job description

We are seeking a Leasing Professional with affordable housing experience to lease apartments, complete leasing paperwork, qualify households, finalize move-in preparations, and handle prospect and resident questions all while providing timely and remarkable customer service at one of our apartment communities in Alexandria, VA.

What the Leasing Professional will be doing:

• Delivering outstanding customer service to prospective residents, current residents, and visitors.
• Assisting with leasing 319 LIHTC (Low Income Housing Tax Credit)/ Project-Based Section 8 (affordable housing) apartment homes.
• Leading tours of the community, capturing rental commitments and handling related responsibilities from application process, income qualification, to successful move-in.
• Completing marketing activities and preparing leasing related reports.
• Assisting with resident relations, administrative assignments, marketing of the property in social media (including video tours), and property management tasks.
• Working with other team members to create a positive environment for staff, residents, and visitors.

What the Leasing Professional will need to succeed:

• Prior residential leasing success or proven sales and customer service experience in a related service field. LIHTC/affordable housing knowledge/certifications strongly preferred. College degree a plus.
• Computer skills, including knowledge of Microsoft Word and Excel. Experience working in social media platforms and marketing a plus. Experience with the Entrata software platform a plus.
• Strong interpersonal communication skills and familiarity with professional business writing.
• Organizational skills with accuracy in work and ability to multi-task. Basic mathematical skills.
• Bilingual English/Spanish preferred.

We offer our Leasing Professionals:

• Pay range: $22-$24 per hour, plus potential commission.
• Comprehensive Medical with multiple Dental and Vision options.
• Health Savings Account with employer contribution.
• 401(k) plan with employer match and generous vesting schedule.
• Paid Time Off leave, escalating with length of service.
• Recognition awards and employee referral bonuses.
• Housing rental discount and free on-site parking during work hours.
• In-house professional training and a ‘Promote from Within’ company culture.