Leasing Professional

Nickel Plate Properties; Sumter (SC); On-site; USD 38,000 - 46,000; Full time

Job summary

Nickel Plate Properties is seeking a Leasing Consultant to welcome prospective residents, conduct community and apartment tours, and handle inquiries via phone, email, and online channels.

You will guide prospects through applications and lease documentation, build relationships with residents, and support lease renewals while maintaining accurate records and assisting with marketing efforts. This role emphasizes friendly, professional service in a dynamic apartment community.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational and time management abilities.
• Comfortable using computers and learning property management software.
• Experience with social media platforms and Canva.
• Previous leasing or sales experience is preferred but not required.

Responsibilities

• Welcome prospective residents and provide community and apartment tours.
• Answer phone calls, emails, and online leasing inquiries.
• Assist prospects through the leasing process, including applications and lease documentation.
• Build and maintain positive relationships with current and prospective residents.
• Support resident retention efforts, including lease renewals.
• Maintain accurate resident and prospect records.
• Assist with marketing initiatives and community outreach.
• Ensure the leasing office and model apartments are clean, organized, and ready to show.
• Deliver outstanding customer service while representing the community in a professional and friendly manner.

Skills

Customer service

Communications

Time management

Organizational skills

Computer proficiency

Social media

Canva

Tools

Property management software

CRM software

Job description

Join Our Apartment Community Team as a Leasing Consultant! We're looking for an energetic, customer-focused Leasing Consultant to join our apartment community. If you enjoy meeting new people, providing exceptional customer service, and helping individuals find their next home, we'd love to hear from you!

Office Hours:

Applicants must be available to work during our leasing office hours plus evenings to accommodate scheduled community events as they arise:

• Monday, Wednesday & Friday: 8:00 AM – 5:00 PM.
• Tuesday, Thursday & Saturday: 9:00 AM – 6:00 PM.

Responsibilities:

• Welcome prospective residents and provide community and apartment tours.
• Answer phone calls, emails, and online leasing inquiries.
• Assist prospects through the leasing process, including applications and lease documentation.
• Build and maintain positive relationships with current and prospective residents.
• Support resident retention efforts, including lease renewals.
• Maintain accurate resident and prospect records.
• Assist with marketing initiatives and community outreach.
• Ensure the leasing office and model apartments are clean, organized, and ready to show.
• Deliver outstanding customer service while representing the community in a professional and friendly manner.

Qualifications:

• Excellent communication and customer service skills.
• Strong organizational and time management abilities.
• Comfortable using computers and learning property management software.
• Experience with social media platforms and Canva.
• Previous leasing, apartment management, sales, hospitality, or customer service experience is preferred but not required.
• Self-motivated, dependable, and able to work independently as well as part of a team.
• Must have valid driver's license and have reliable transportation.