Leasing Professional

Redwood Living Inc; Delaware (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

Redwood Living, Inc. is seeking a Leasing Professional to join our Delaware, Ohio team.

The role focuses on showing apartment homes, assisting with local marketing, and following up with prospects, while providing strong customer service to residents and teammates. The position involves preparing lease agreements, coordinating resident events, and working with the Neighborhood Manager and maintenance staff to deliver an exceptional resident experience.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license required.
• Preferred: prior sales or leasing experience.
• Ability to operate smartphone, tablet, and computers.

Responsibilities

• Conduct apartment home tours for prospective residents.
• Answer phone calls and emails from prospects and residents.
• Maintain knowledge of neighborhood specials, pricing, and notify related parties of adjustments.
• Schedule resident appointments to discuss renewal rates and leasing options.
• Walk through units prior to move-in date and complete move-in paperwork.
• Complete all lease applications and notify prospective residents.
• Ensure grounds are well kept and address maintenance concerns.
• Adhere to company standards for paperwork, resident files, budgets, and expenses.
• Travel between Redwood neighborhoods may be required.
• Perform other related duties as assigned.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Tools

Smartphone

Tablet

Computers

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Leasing Professional

Full Time LP Redwood Delaware, Delaware, OH, US

8 days ago Requisition ID: 2507

About Redwood:

At Redwood Living, Inc. (“Redwood”), we believe our success is driven by the people who power us. We are proud to be a multi-state employer with a growing team of over 650 employees committed to building neighborhoods and careers that thrive. Our employees are passionate, talented, and empowered to make decisions that positively impact the lives of our residents. From on-site teams to corporate leadership, every Redwood team member plays a vital role in delivering exceptional experiences. We foster a culture rooted in integrity, open communication, and a commitment to exceeding expectations.

As we continue to expand our footprint and grow our team, we seek individuals who share our values and are excited to contribute to a dynamic, forward-thinking organization. At Redwood, you’ll find more than a job - you’ll find a place to grow, lead, and make a difference.

We live by eight core values that guide everything we do:

• Do One Thing Really Well
• Be Entrepreneurial
• Serve Those You Lead
• Deliver More Than Expected
• Communicate Openly and Honestly
• Instill Family and Team Spirit
• Demonstrate Integrity and Authenticity
• Be Nice and Have Fun

Position Overview:

The Leasing Professional is primarily responsible for showing apartment homes, assisting with local marketing, and following up with prospects. This role involves customer service and communication with both residents and fellow employees. Additional responsibilities include preparing lease agreements and coordinating resident events. The Leasing Professional works alongside the Neighborhood Manager and the maintenance team to provide the best resident experience.

Duties & Responsibilities:

Conducting apartment home tours to potential prospects

Answering phone calls and emails

Maintaining knowledge of neighborhood specials, pricing, and notifying related parties of any needed adjustments

Scheduling resident appointments to discuss renewal rates and leasing options

Walking through units prior to resident move-in date

Completing move-in paperwork

Completing all lease applications and notifying prospective residents

Ensuring grounds are well kept and addressing any concerns with maintenance

Adhering to company standards for paperwork, resident files, budgets, and controlled expenses

Traveling between Redwood neighborhoods may be required

All other related duties, as assigned

Required Qualifications:

High school diploma or equivalent

Valid driver’s license

Preferred Qualifications:

Prior sales or leasing experience

Ability to operate smartphone, tablet, and computers

Physical Requirements:

• Must be able to use standard office equipment such as computers, cell phones, desk phones, and photocopiers.
• Requires manual dexterity for keyboard use, mobile device use, and general office tasks.
• Must be able to sit, stand, walk, bend, and navigate stairs throughout the workday, including during neighborhood tours or building access needs.
• Must be able to lift, carry, push, or pull items up to 30 pounds, such as marketing materials, small equipment, or office supplies.
• Must be able to safely move throughout indoor units, common areas, and outdoor neighborhood spaces, including uneven surfaces or varying flooring types.
• Punctuality and consistent attendance are essential, and employees must adhere to assigned schedules.
• Must have reliable transportation to attend periodic meetings or respond to occasional onsite needs.
• Occasional travel may be required for team outings, training sessions, or company-sponsored events outside of the primary work location, estimated at less than 5% annually.
• Work is performed in both office and field environments, including model units, residential units, and outdoor areas.
• Exposure to typical indoor office conditions, including variable temperatures and a mix of natural and standard lighting.
• Regular exposure to varying weather conditions such as heat, cold, rain, snow, and damp environments.
• May occasionally encounter low-level noise from landscaping, maintenance activities, or equipment.

Redwood Living, Inc. is an equal opportunity employer. Redwood strictly prohibits and does not tolerate illegal discrimination, and Redwood provides equal employment opportunities to employees and applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.