Leasing Professional

Page Mechanical Group, Inc.; Columbus (OH); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Comprehensive health coverage

401(k) plan with employer matching

Life and disability insurance

Health savings and flexible spending

Paid time off and flexible schedule

Remote work options

Job summary

The Dinerstein Companies are seeking Leasing Professionals who will serve as the face of our brand in communities across the market. You will deliver exceptional customer service, show apartments both virtually and in person, and drive leasing success through daily sales efforts and social media engagement.

Ideal candidates have at least 1 year of sales and customer service experience, familiarity with leasing processes, and comfort with on-camera social media activities.

Qualifications

• At least 1 year of experience in sales and customer service.
• Prior leasing experience is a plus.
• Comfortable with all aspects of social media; you will be on camera.

Responsibilities

• Address residents' needs and concerns.
• Wow customers daily and help them find homes.
• Manage and update the community's social media efforts and create engaging content.
• Follow up with customers and close sales daily.
• Greet guests and show vacant apartments virtually and in person.
• Market the property through events, social media, and partnerships.
• Advocate for residents and help renew leases.
• Prepare lease files and coordinate move-ins.
• Negotiate renewals and ensure timely responses to requests.

Skills

Sales & customer service

Social media management

On-camera communication

Education

High school diploma or GED

Job description

As one of the nation’s largest multi‑family and student housing community developers, The Dinerstein Companies has completed over 75,000 multi‑family apartments and 44,000 student housing beds in 26 states. TDC is an integrated company specializing in the development, construction, and property management of the nation’s finest apartment communities, with over sixty years in business. Whether it’s luxury mid‑rise, high‑rise residences or the most innovative off‑campus student housing, TDC has the experience, expertise, and reputation for developing premier apartment communities.

We are an experienced company. Not a management company. We wake up daily with a renewed mission towards genuine hospitality and authentic care. We seek to build and encourage relationships that create lasting memories. People will know why we love our work by how they feel after each encounter with our team and our communities. The extra degree of customer service makes all the difference. TDC looks for dynamic individuals eager to be the face of our company, brand, and property in our markets. Team members should embody the Core Values of The Dinerstein Companies.

Our Leasing Professionals are the backbone of our company. You will be the customer service gurus that find customers’ homes. You seek to build lasting memories with your clients and have a desire to help. Customer service is in your genes. As a Leasing Professional, you will be:

• Addressing matters involving residents and their needs.
• Wowing our customers daily and getting them to live with us.
• Be part of a team that will take service to the next level and develop ideas on how to improve our service.
• You will be managing and updating the social media efforts of the community.
  • Be the know about social media incites and execution
  • Generate and distribute social media content that engages followers
• Follow up on customers and close sales daily.
• Greet all guests, show vacant apartments virtually and in person, and assist customers with securing their perfect home.
• Market the property through events, social media, and employee partnerships.
• Be an advocate for existing residents and help them renew their leases.
• Prepare resident lease files, and organize their move‑in.
• Negotiate renewals with existing residents.
• Follow‑up and follow‑through to ensure all resident service and other requests are resolved promptly.

To thrive, you should have:

• At least 1 year of experience in sales and customer service.
• Prior experience at a lease‑up is desired.
• Comfortable with all aspects of social media. Yes, you will be on camera!
• High school diploma or GED certificate.
• Must meet company background investigation, credit screening, and drug screening.
• Prior leasing experience a plus.

Best‑in‑Class Benefits and Perks:

• Comprehensive health coverage: Medical, dental, and vision insurance provided.
• Robust retirement planning: 401(k) plan available with employer matching.
• Financial security: Life and disability insurance for added protection.
• Flexible financial options: Health savings and flexible spending accounts are offered.
• Well‑being and work‑life balance: Paid time off, flexible schedule, and remote work choices provided.

Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

Apply Today!
Are you ready to open doors to fantastic living experiences and unforgettable memories? Take the first step toward an exciting journey by submitting your resume.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.