Leasing Pro - High-Energy, People-First Role

Cardinal Group Companies; Boise (ID); On-site; USD 21,000 - 30,000; Full time

Job summary

Cardinal Group Companies in Boise seeks a Leasing Team Member (Full-time, Non-Exempt) to drive occupancy through strong customer service, sales skills, and high energy. The role includes greeting prospects, presenting the community, processing applications, and maintaining files to ensure excellent service and occupancy goals.

You will work in a fast-paced environment, requiring availability evenings and weekends, with opportunities for advancement and bonuses based on performance.

Qualifications

• 1-2 years of customer service and sales experience.
• High-energy and enjoys a fast pace environment.
• Enjoys and takes pride in providing excellent service.
• Great with people — warm, friendly and helpful in person and on the phone.
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent.
• Available evenings and weekends.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Responsibilities

• Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied.
• Greet prospective clients warmly and answer incoming leasing calls.
• Determine needs and preferences; professionally present the community and apartment homes.
• Close the lease and follow up with leads.
• Complete all lease applications and lease file paperwork.
• Maintain accurate lease file documentation per policy; participate in lease file audits.
• Maintain cleanliness of the tour path for a positive first impression.
• Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors.
• Participate in and assist with planning community events.
• Assist with various additional community projects as assigned by the Community Manager.
• Participate in Cardinal U training as required.

Skills

Customer service

Sales experience

High energy

People skills

Typing/writing ability

Availability evenings/weekends

Education

High School Diploma or equivalent

Job description

Cardinal Group Companies in Boise seeks a Leasing Team Member (Full-time, Non-Exempt) to drive occupancy through strong customer service, sales skills, and high energy. The role includes greeting prospects, presenting the community, processing applications, and maintaining files to ensure excellent service and occupancy goals.

You will work in a fast-paced environment, requiring availability evenings and weekends, with opportunities for advancement and bonuses based on performance.