Leasing Pro | Drive Seamless Move-Ins & Resident Experience

ARTISAN Management Group; Des Moines (IA); On-site; USD 28,000 - 32,000; Full time

Job summary

ARTISAN Management Group in Des Moines, IA is seeking a Leasing Professional to support leasing and resident experience across multifamily communities, including Affordable Housing and LIHTC properties. You will build relationships, deliver strong customer service, and showcase community features to meet prospect needs.

The role emphasizes organized operations, effective communication, and problem solving, with responsibility from tour to move-in, renewals, and resident events.

Qualifications

• High school diploma or equivalent, some college preferred.
• 1+ years in a sales-oriented role; 6+ months leasing experience preferred.
• Superior sales ability.
• Proficiency with MS Office (Word, Excel, Outlook).
• Driver's license and reliable transportation.
• Affordable housing experience preferred.

Responsibilities

• Conduct all leasing activities following ARTISAN policies and Fair Housing regulations.
• Manage the leasing process from tour to move-in to ensure a positive resident experience.
• Complete LIHTC applications, income certifications, and recertifications with compliant files.
• Showcase community features aligned with prospect needs to drive occupancy.
• Support renewal processes with proactive follow-up for residents.
• Collaborate on marketing and social media to increase property traffic.
• Plan and assist with resident events and activities.
• Maintain accurate community knowledge and competitor insights.

Skills

Sales oriented

Customer service

Communication

Relationship building

Education

High school diploma or equivalent

Some college preferred

Tools

Real Page

MS Office

Job description

ARTISAN Management Group in Des Moines, IA is seeking a Leasing Professional to support leasing and resident experience across multifamily communities, including Affordable Housing and LIHTC properties. You will build relationships, deliver strong customer service, and showcase community features to meet prospect needs.

The role emphasizes organized operations, effective communication, and problem solving, with responsibility from tour to move-in, renewals, and resident events.