Leasing Specialist

Genuine Search Group; New York (NY); On-site; USD 29,000 - 36,000; Full time

Job summary

Genuine Search Group seeks a polished Leasing Consultant to join its upscale residential team in New York.

You will be the primary contact for prospective residents, conduct engaging tours, and guide applicants through the lease process across a portfolio of premier communities.

Qualifications

• Strong client-facing communication and presentation skills.
• Ability to guide prospects through leasing process from inquiry to lease execution.
• Proven ability to manage multiple properties and coordinate with onsite teams.

Responsibilities

• Respond to inquiries via phone, email, text, and online platforms.
• Guide prospects through leasing process from inquiry to lease execution.
• Conduct property tours highlighting features and amenities.
• Assist with lease renewals and internal transfers within portfolio.
• Resolve resident questions, requests, and concerns promptly and professionally.
• Coordinate with onsite teams to address resident issues efficiently.
• Maintain accurate records of interactions and follow-ups.
• Ensure model apartments and common areas meet presentation standards.
• Conduct routine inspections for readiness of tours and move-ins.
• Support inventory tracking and lease administration tasks.

Skills

Sales ability

Hospitality instincts

Relationship-building

Customer service

Education

Associate's or Bachelor's degree preferred

Job description

A growing owner-operator of upscale multifamily communities is seeking a polished and service-oriented Leasing Consultant to join its residential team. This individual will serve as the primary point of contact for prospective residents while helping create an exceptional living experience for current residents across a portfolio of premier apartment communities.

The ideal candidate brings a combination of sales ability, hospitality instincts, and relationship-building skills, with a passion for delivering high-touch customer experiences.

Responsibilities:

• Respond to prospective resident inquiries via phone, email, text, and online leasing platforms.
• Guide prospects through the leasing process from initial inquiry through lease execution.
• Conduct engaging property tours that highlight apartment features, community amenities, and neighborhood advantages.
• Assist with lease renewals and internal transfers within the portfolio as needed.
• Serve as a trusted resource for residents by responding to questions, requests, and concerns in a timely and professional manner.
• Coordinate with onsite operations teams to ensure resident issues are addressed efficiently.
• Maintain accurate records of resident interactions and follow-up activity.
• Ensure model apartments, vacant units, amenity spaces, and common areas consistently meet presentation standards.
• Conduct routine inspections of show units and community spaces to ensure readiness for tours and move-ins.
• Assist with inventory tracking, apartment availability updates, and lease administration activities.
• Support the preparation of leasing documentation and resident communications.

Qualifications

• Ability to work a Tuesday through Saturday schedule from 9:00 AM to 6:00 PM.
• Previous experience in residential leasing, hospitality, luxury retail, hotel operations, property management, customer service, or another client-facing environment.
• Associate's or Bachelor's degree preferred.
• Strong communication, relationship-building, and customer service skills with the ability to generate leads, qualify prospects, conduct presentations, and close leases.
• Highly organized and detail-oriented with strong written, verbal, and mathematical abilities, including preparing lease documentation and calculating rents, fees, and deposits.
• Comfortable traveling between multiple properties within a local portfolio as needed.