Leasing & Marketing Manager

Campus Apartments; Richmond (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

A property management company located in Richmond, Virginia is looking for an experienced Leasing & Marketing Manager. The ideal candidate will assist the General Manager and oversee various operational phases to promote customer satisfaction and financial stability. Essential qualifications include a bachelor's degree, relevant certifications, excellent customer service skills, and proficiency in Microsoft Office applications. This role demands effective communication in a fast-paced environment.

Qualifications

• Bachelor degree or equivalent combination of education and experience.
• Valid driver's license and current automobile insurance.
• Ability to follow through with all necessary paperwork and ensure all deadlines are met.

Responsibilities

• Assist the General Manager in all actions that involve and/or influence the property.
• Plan and direct social activities as needed.
• Inspect move-outs and schedule units for turnover as directed.

Skills

Customer service skills

Effective communication

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Proficiency in Microsoft Outlook

Ability to work in a fast-paced environment

Education

Bachelor degree or equivalent

Accredited Residential Manager (preferred)

Certified Apartment Manager (preferred)

Tools

Entrata (preferred)

Job description

Overview

Excellent opportunity for a Leasing & Marketing Manager!

The Leasing & Marketing Manager reports to the General Manager. This position is responsible for assisting with all operational phases of the property to ensure customer satisfaction, fiscal stability and good physical condition.

Responsibilities

• Assist the General Manager in all actions that involve and/or influence the property
• Accept rent and follow up on delinquencies
• Post rent and miscellaneous income receipts
• Make bank deposits daily when receipts are on hand
• Post and follow up on NSF checks
• Handle evictions and NSF warrants
• Turn over bad debts for collection
• Report income collection to the Property Accountant
• Assist with leasing activities and resident relations
• Answer telephones as needed
• Plan and direct social activities as needed
• Inspect move-outs and schedule units for turnkey as directed
• Verify that information on move-in and renewal leases agrees with information entered into the computer
• Follow up on service requests and perform call backs
• Verify completion and accuracy of Weekly Leasing Reports
• Act as the primary record keeper of income and expense information to the computer
• Pay property level bills and forward cash disbursement journals to the Property Accountant
• Verify that invoices paid correspond to purchase orders issued and submit properly coded invoices
• Update and post security deposits; process security deposit refunds and forfeitures
• General maintenance, audit and filing of property records

Qualifications

• Bachelor degree or equivalent combination of education and experience
• Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) is preferred
• Valid driver’s license and current automobile insurance
• Proficient in Microsoft Word, Excel and Outlook
• Knowledge of Entrata is preferred
• Ability to follow through with all necessary paperwork and ensure all deadlines are met
• Excellent customer service skills
• Ability to communicate effectively and professionally while operating in a fast paced environment