Leasing Manager: Lead Tours, Train Team, Drive Occupancy

STYL Residential; Arlington (VA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401k contribution and matching

Training and development

Housing discounts

PTO & holidays

Transit and parking benefits

Maternity/Paternity leave

Job summary

STYL Residential in Arlington, VA is seeking a Leasing Manager to drive marketing, leasing, and pre-leasing of apartments at Instrata Pentagon City. You will coordinate with the leasing team on applications, make-ready inspections, and closing on traffic while delivering strong training and guidance.

You will lead the leasing team, manage performance, and cultivate relationships with residents and prospects to maximize occupancy and satisfaction.

Qualifications

• At least 2 Years direct experience in multi-family property management.
• Proficient in Microsoft Office products (Excel, Outlook, Word Etc.).
• Knock and One Site experience preferred.
• Demonstrate diligence, patience, diplomacy, follow-through, tact, fairness, integrity, and common sense. Must be motivational and goal driven.
• Excellent written and verbal communication skills.
• Ability to handle multiple tasks and multiple priorities simultaneously.

Responsibilities

• Oversee sales process and provide exceptional tour experience for prospective residents.
• Proactively follow up with all current and prospective renters utilizing and maintaining a CRM database.
• Build and maintain relationships with prospects and current residents to ensure retention and satisfaction.
• Utilize customer service skills to professionally resolve issues.
• Direct the daily work performance of the leasing team and conduct weekly performance evaluations.
• Provide ongoing training to the leasing team.
• Involvement in interview and hiring process under the Director of Sales.
• Establish and coordinate scheduling for leasing staff and manage coverage.
• Maintain daily traffic logs, phone logs and follow-up (DAR).

Skills

Leasing experience

CRM management

Team leadership

Customer service

Communication

Scheduling

Tools

Yieldstar

Knock

OneSite

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

STYL Residential in Arlington, VA is seeking a Leasing Manager to drive marketing, leasing, and pre-leasing of apartments at Instrata Pentagon City. You will coordinate with the leasing team on applications, make-ready inspections, and closing on traffic while delivering strong training and guidance.

You will lead the leasing team, manage performance, and cultivate relationships with residents and prospects to maximize occupancy and satisfaction.