Leasing Consultant: Drive Tours & Resident Experience

Vivmark Residential; Alexandria (VA); On-site; USD 48,000 - 59,000; Full time

Job summary

Equity Residential in Alexandria, VA is seeking a Leasing Consultant to market communities, nurture relationships with prospective residents, and deliver outstanding service.

You will handle leads, tours, lease explanations, move-in orientations, payments, and documentation, with a Tuesday-Saturday 9am-6pm schedule.

Candidates should have a High School diploma, strong customer service, organization, communication, and familiarity with property management software and Google Suite.

Qualifications

• High School diploma or equivalent.
• Strong customer service orientation.
• Well organized with ability to prioritize and multi-task.
• Excellent communication and interpersonal skills.
• Proficiency in using property management software & Google Suite.

Responsibilities

• Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenities.
• Inviting and scheduling prospective residents for community tours, employing effective selling techniques to close deals.
• Supporting community marketing efforts by positively influencing online presence, offering input on advertising campaigns.
• Explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residents.
• Ensuring resident satisfaction and loyalty through prompt communication and proactive issue resolution.
• Efficiently managing leasing documents, processing payments, and ensuring completion of move-in procedures.

Skills

Customer service

Multitasking

Communication

Organizational skills

Interpersonal skills

Education

High School diploma or equivalent

Tools

Property management software

Google Suite

Job description

Equity Residential in Alexandria, VA is seeking a Leasing Consultant to market communities, nurture relationships with prospective residents, and deliver outstanding service.

You will handle leads, tours, lease explanations, move-in orientations, payments, and documentation, with a Tuesday-Saturday 9am-6pm schedule.

Candidates should have a High School diploma, strong customer service, organization, communication, and familiarity with property management software and Google Suite.