Leasing Manager: Lead Team, Elevate Occupancy & Rewards

Trinity Property Consultants, LLC; Ellicott City (MD); On-site; USD 52,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) with employer match

Life & Disability Insurance

Paid time off & holidays

Referral bonuses

Volunteer time off

Professional development

Tuition reimbursement

Employee discounts

Job summary

Trinity Property Consultants is seeking a Leasing Manager in Ellicott City, MD. Lead the leasing team, drive performance and optimize marketing efforts to achieve strong occupancy and exceptional resident experience.

The role requires 2+ years as a Leasing Consultant with at least 1 year in leadership, plus proficiency in MS Office and property software. Compensation ranges from $25.00 to $28.00 per hour, plus potential commissions and renewal bonuses.

Qualifications

• High school diploma or equivalent required; knowledge of Fair Housing laws recommended.
• 2+ years as a Leasing Consultant in multifamily housing; 1+ year in supervisory/leadership role.
• Proficiency in MS Office and social media; experience with Yardi/Entrata is a plus.

Responsibilities

• Oversee all leasing activities with strong follow-up and close rates.
• Show, lease, and welcome prospects; ensure unit availability and pricing accuracy.
• Manage rental applications and ensure Trinity standards compliance.
• Develop and monitor marketing plans to maintain occupancy; manage on-site and off-site marketing.

Skills

Sales excellence

Closing skills

Leadership

Customer service

Communication

Organization

Education

High school diploma or equivalent

Fair Housing knowledge

Tools

MS Office

Social media

Yardi

Entrata

EliseAI

Job description

About Trinity Property Consultants

At Trinity Property Consultants, your leadership strengthens our mission. Guided by our values of innovation, teamwork, excellence, and empowerment,we’vebeen a leader in the multifamily industry for over 25 years and proudly manage properties for a nationally ranked NMHC Apartment Owner. We are building more thangreat placesto live –we’recreating vibrant communities and meaningful careers.

The Opportunity

As a Leasing Manager, you will lead the leasing team and drive theproperty’s leasing performance, customer experience, and marketing efforts. This role is ideal for a motivated, sales-oriented leader who thrives in a fast-paced multifamily environment and is ready to coach, develop, and inspire their team.

Compensation: $25.00 to $28.00/hour, based on experience, plus potential to earn commission and renewal bonuses!

WhatYou’llOwn

Leasing & Sales Performance

• Oversee all leasing activities, ensuring timely follow-up, strong closing performance, and excellent customer service.
• Show, lease, and welcome prospective residents as needed.
• Ensure daily unit availability, pricing, and marketing updates areaccurate.
• Oversee rental application processing and ensure compliance with Trinity standards.

Marketing & Community Engagement

• Develop, implement, and monitor marketing plans to maintain strong occupancy.
• Direct on-site and off-site marketing efforts, outreach, and social media presence.
• Organize and promote resident andprospectevents to build community engagement.
• Assistwith market surveys and adjust strategies as needed.

Operational Excellence & Resident Experience

• Create a positive, service-driven experience for current and future residents.
• Address and resolve resident concerns, escalating when needed.
• Conduct move-in/move-out inspections and support all turnover processes.
• Ensure apartment homes consistently meet Trinity’s move-in-ready standards.
• Process and track maintenance requests to ensure timely resolution.
• Maintain accurate resident files, documentation, records, and reporting.
• Partner with the property management team on collections, renewals, and retention initiatives.

Team Leadership & Development

• Train, coach, and motivate the leasing team to achieve occupancy and sales goals.
• Lead by example, setting the standard for customer service, professionalism, and leasing success.
• Support team development through ongoing feedback, performance coaching, andbest practicetraining.

What You Bring

• Sales, Marketing &Performance Results:Applies strong salesexpertiseand excellent closing skillstodriveleasing performance and execution of marketing strategies, including social media outreach.
• Customer Focus:Lead with a customer-first mindset andsetsthe standard for service excellence across the leasing team.
• Leadership & Management:Ability to lead a leasing team through coaching, accountability, and positive motivation.Strong decision-making skills and the ability to set priorities in a fast-paced environment.
• Communication:Demonstratestrong interpersonal and communication skills, effectively coaching Leasing Consultants and engaging with residents, prospects, and internal partners.
• Organization& Efficiency:Strong organizational, administrative, and time-management skills with the ability to manage multiple priorities, meet deadlines, andoperateefficiently in a fast-paced environment.
• Problem Solving:Demonstratesound judgment and the ability to proactivelyidentifyissues, think critically, and remain calm while resolving challenges in high-pressure situations.

Qualifications

• Experience:Minimum of 2 years as a Leasing Consultant in the multifamily industry.Minimum of 1 year in a supervisory, leasing leadership, marketing, or related role.
• Education:High school diploma or equivalentrequired.Knowledge of Fair Housing laws and regulations.Additionaleducation or certificationsarea plus.
• Tech Proficiency:Intermediate skills in MS Office (Word, Excel, Outlook) and social media. Experience with Yardi, Entrata,EliseAI, andCeleriis a bonus.

Requirements

Availability & Travel

This position may require availability for nights, weekends, and holidays as needed, as well as occasional travel for company events or meetings. Active participation in team functions and regional or company activities is expected.

Physical Demands

This role requires regular sitting, standing, walking, and use of hands and arms. Occasional climbing may berequired. Extended use of computers and telephones is expected. Must be able tolift upto 25 pounds independently and occasionally up to 50 pounds withassistance. The ability to respond promptly to auditory and visual alarms is essential. Candidates must be able to work indoors and outdoors in various weather conditions.

We Take Care of You

• Medical, Dental & Vision:Company-paid individual PPO-HSA plan (with annual employer contribution); HMO options for CA residents. Dental and vision premiumsare fullycovered for employees.
• Retirement:401(k) with employer match up to 2%.
• Life & Disability Insurance:Up to $25,000 in life insurance and AD&D. Short- and long-term disability available with medical enrollment.
• Time Off:11 paid holidays, 2–4 weeks of vacation (based on tenure) andpaid sick time.
• Referral Bonuses:$1,000 referral bonuses for eligible hires.
• Volunteer Time Off:Up to 16 hours yearly.
• Perks:Professional development, tuition reimbursement, employee discounts, and more.

Our Commitment to Belonging

Trinity Property Consultantsisproud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive, respectful workplace where all individuals can thrive. Reasonableaccommodations areavailable upon request for applicants and employees with disabilities.

Ready to Join Us?

Explore the opportunity to grow your career with a company that values people as much as performance. Apply today!

Note:This job description includes the core Leasing Manager responsibilities of Trinity Property Consultants. These duties are subject to change based on company discretion.

Trinity Property Consultants is an equal opportunity employer and does not discriminate against persons because of age, race, color, creed, religion, disability, gender, ethnic or national origin, or veteran status. Trinity Property Consultantsprohibitsdiscrimination against individuals with disabilities and willreasonably accommodateapplicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability.