Leasing Manager: Drive Growth & Lead Sales

Bozzuto; Annapolis, Northern (MD, KY); Hybrid; USD 53,000 - 62,000; Full time

Benefits offered by this job

Health & Wellness Benefits

Paid Time Off

401(k) Retirement Plan

Tuition Reimbursement

Employee Resource Groups

Job summary

Bozzuto in Annapolis, MD is seeking a Leasing Manager to lead the Sales and Marketing Associate team and drive monthly leasing quotas while boosting resident retention through exceptional service.

You will implement outreach, coordinate with marketing, train staff, and maintain positive experiences for residents, vendors, and prospects. Weekend availability is required and compensation includes an annual salary range of $52,530 to $61,532 USD with a comprehensive benefits package.

Qualifications

• 4 year college degree or equivalent relevant experience.
• Previous Leasing experience in the multi-family industry.
• 1-3 years of business to consumer sales experience in a Property Management, Retail or Hospitality environment.
• 1-3 years of phone sales experience.
• 1-3 years of customer service experience.
• Industry experience highly desired.
• A customer-focused mentality.
• Sales aptitude.

Responsibilities

• Generate new leases and achieve monthly sales quotas.
• Motivate, train and lead sales and service team to reach leasing goals.
• Conduct follow ups per lead with a conversion ratio of 8% to onsite appointments.
• Follow up with a phone call to every prospect within 24 hours of a property tour and email within 48 hours.
• Maintain a closing ratio of 30%.
• Generate a minimum of one outreach event weekly.
• Work with Bozzuto’s marketing team to coordinate overall company branding.
• Know competitors and differentiate Bozzuto’s product and people in the marketplace.
• Articulate the value proposition of the property.
• Deliver a positive and consistent in-person experience with all prospective customers.
• Set up monthly meetings with local employers to provide packets and cultivate partnership marketing.
• Update property Facebook page three times per week.
• Shop all competition within the immediate competitive set quarterly.
• Review monthly market surveys and be knowledgeable of content.
• Complete weekly competitive set survey.
• Report property deficiencies to the appropriate manager.
• Respond to, follow up on and close work orders when applicable.
• Ensure lease paperwork is accurate.
• Administrative duties as assigned.
• Deliver timely and remarkable customer service to community residents.
• Attend resident social events.
• Interact with all constituents in a professional and courteous manner.
• Remain calm and friendly when resolving customer issues.
• Vigorously resolve or communicate resident concerns and issues.
• Working weekends three weekends per month with two days off during the week.

Skills

Leasing experience

Sales experience

Customer service

Phone sales

Communication skills

Education

4 year college degree or equivalent

Job description

Bozzuto in Annapolis, MD is seeking a Leasing Manager to lead the Sales and Marketing Associate team and drive monthly leasing quotas while boosting resident retention through exceptional service.

You will implement outreach, coordinate with marketing, train staff, and maintain positive experiences for residents, vendors, and prospects. Weekend availability is required and compensation includes an annual salary range of $52,530 to $61,532 USD with a comprehensive benefits package.