Join a Team Where Your Leadership Drives Success
Are you a motivated leasing professional with a passion for leadership, resident satisfaction, and achieving occupancy goals? We are seeking an experienced Leasing Manager to lead leasing operations for a luxury multifamily community in Philadelphia, PA. This is an exciting opportunity for a results-driven professional who thrives in a fast-paced environment, enjoys mentoring teams, and is committed to delivering an exceptional resident experience.
As the Leasing Manager, you will oversee all leasing activities, drive traffic and conversion strategies, coach and develop leasing professionals, and play a key role in maximizing occupancy and revenue performance.
Key Responsibilities
- Lead, coach, and mentor the leasing team to achieve occupancy, leasing, and resident retention goals.
- Oversee all leasing activities, including prospect management, tours, follow-up, and lease execution.
- Develop and implement marketing and outreach strategies to drive qualified traffic.
- Monitor leasing performance metrics, conversion ratios, and occupancy trends.
- Ensure excellent customer service throughout the resident journey.
- Conduct property tours and build strong relationships with prospective residents.
- Manage online reputation by responding to reviews and maintaining positive resident engagement.
- Collaborate with maintenance and operations teams to ensure a superior resident experience.
- Train team members on leasing best practices, Fair Housing compliance, and company policies.
- Analyze competitive properties, market conditions, and pricing recommendations.
- Assist with resident retention initiatives, renewal strategies, and community events.
- Maintain accurate records utilizing property management and CRM software.
Qualifications
- 3+ years of multifamily leasing experience required.
- Previous Leasing Manager, Assistant Community Manager, or supervisory experience preferred.
- Proven track record of achieving occupancy and leasing goals.
- Strong leadership, coaching, and team development skills.
- Exceptional sales, customer service, and closing abilities.
- Experience with property management software such as Yardi, OneSite, Entrata, RealPage, or similar platforms.
- Knowledge of Fair Housing regulations and multifamily industry best practices.
- Strong communication, organizational, and problem-solving skills.
- Ability to analyze leasing reports and make data-driven recommendations.
- Bachelor's degree preferred but not required.
What Makes You Successful
- Results-oriented mindset with a passion for sales and resident satisfaction.
- Ability to build strong relationships with prospects, residents, and team members.
- Strong attention to detail and follow-through.
- Excellent presentation, negotiation, and closing skills.
- Positive attitude with the ability to thrive in a dynamic environment.
- Professional, energetic, and customer-focused approach.
- Competitive salary plus performance-based bonus opportunities
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Professional development and career growth opportunities
- Employee assistance programs
- Wellness initiatives and team engagement events