Leasing Manager

CIG Communities; Euclid (OH); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Health Insurance after 90 Days

PTO and Paid Holidays

Advancement opportunities

Job summary

CIG Communities in Euclid, OH is seeking a confident Leasing Manager to lead leasing operations and represent our community. You will own the full leasing cycle, mentor junior staff, and drive occupancy and resident retention initiatives.

This on-site role requires leadership, strong communication, and a proven leasing track record in a fast-paced environment. You will coordinate marketing efforts, listings, and resident events to enhance engagement.

Qualifications

• 5+ years of leasing or direct sales experience.
• Experience in residential property management strongly preferred.
• Proven track record of meeting or exceeding leasing goals.
• Strong communication, persuasion, and customer service abilities.
• Professional, energetic, and personable presence.

Responsibilities

• Manage the full leasing cycle from lead generation to move-in.
• Meet or exceed leasing goals and occupancy targets.
• Lead tours and present units and amenities.
• Process applications and leases in line with Fair Housing guidelines.
• Maintain knowledge of unit availability, pricing, and market conditions.
• Train and support junior leasing agents to ensure strong performance.

Skills

Leasing Experience

Communication

Customer Service

Team Leadership

Sales Skills

Education

High school diploma

Business/Real Estate coursework a plus

Tools

Yardi CRM

Job description

Overview

Job Title: Leasing Manager

Location: Euclid, OH

Job Type: Full Time, On-site

Compensation & Benefits

• $27/hr + Commission
• Health Insurance after 90 Days
• PTO and Paid Holidays

Overview

We are seeking a confident, high-performing Leasing Manager to lead leasing operations and serve as a primary representative of our community. This role will be responsible for executing the full leasing cycle, mentoring junior leasing staff, and driving occupancy and resident retention initiatives.

This Leasing Manager is a team leader who ensures every prospective and current resident receives a positive, professional, and memorable experience. This position is ideal for someone who thrives in a fast-paced environment, takes ownership of outcomes, and has a proven track record of leasing success.

Ideal Candidate Profile

• Humble: Collaborative, receptive to feedback, and committed to shared success
• Hungry: Goal-oriented, self-driven, and proactive in achieving leasing and occupancy targets
• Smart: Strong emotional intelligence, excellent communicator, and skilled in building rapport

Key Responsibilities

Leasing & Sales Leadership

• Manage the full leasing cycle from lead generation to move-in
• Consistently meet or exceed leasing goals, occupancy targets, and lead conversion metrics
• Lead tours and deliver compelling presentations of available units and amenities
• Review, approve, and process applications and lease agreements in accordance with Fair Housing guidelines
• Maintain detailed knowledge of property availability, pricing, and market conditions
• Train, guide, and support junior leasing agents to ensure strong performance and cohesive team execution

Marketing, Outreach & Brand Presence

• Assist with marketing strategy, social media presence, and community outreach initiatives
• Maintain accurate listings across advertising platforms (Zillow, Apartments.com, RentCafe, etc.)
• Support and lead resident and community events to enhance engagement and retention
• Track performance metrics and contribute recommendations to improve lead generation and visibility

Customer Experience & Retention

• Serve as a primary point of contact for prospective and existing residents
• Resolve resident concerns professionally and in coordination with management
• Lead renewal conversations and retention strategies to maintain strong occupancy
• Participate in resident satisfaction initiatives and follow-up touchpoints

Operational Collaboration

• Ensure model units, common areas, and leasing office are tour-ready at all times
• Coordinate with the Property Manager and maintenance team to ensure timely unit turns
• Accurately enter and maintain all data within Yardi or applicable CRM systems
• Support property-level reporting and operational planning

Requirements & Qualifications

• 5+ years of leasing or direct sales experience required
• Experience in residential property management strongly preferred
• Proven track record of meeting or exceeding leasing and sales goals
• Strong communication, persuasion, and customer service abilities
• Professional, energetic, and personable presence
• Proficiency with Microsoft Office; Yardi or similar CRM experience is a plus
• Ability to work weekends and flexible weekday hours as needed
• Ability to tour units, walk the property, and lift up to 25 lbs.
• High school diploma required; college coursework in business, marketing, or real estate is a plus

Compensation & Benefits

• Salary: $27/hr + Commission
• Health Insurance after 90 days
• Paid Time Off & Paid Holidays
• Advancement opportunities within a growing property management organization

Join Us!

If you're driven, personable, and passionate about creating an exceptional resident experience while leading leasing success—we’d love to meet you.