Leasing & Customer Experience Specialist

Mill Creek Residential Trust LLC; Morristown (NJ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Disability & Life Insurance

401k with employer matching

Paid time off

Job summary

Mill Creek Residential is seeking a Leasing Consultant in Morristown, NJ, to serve as the primary contact for residents and prospects. You will showcase the community, guide tours, and process leases while delivering exceptional customer service.

As part of the onsite team, you will support move-ins, renewals, and resident relations, ensuring accurate data entry and responsive service. This role emphasizes sales excellence and market awareness in a competitive multi-family setting.

Qualifications

• High School diploma or GED or equivalent.
• Strong customer service mindset.
• Excellent written and verbal communication.
• Background in property management or rentals preferred.

Responsibilities

• Greet residents and prospects and guide them through the leasing process.
• Present the community and homes with features and benefits.
• Process lease applications and verify information.
• Maintain accurate data in information systems and reports.
• Support marketing efforts and respond to inquiries.

Skills

Customer service

Sales

Communication skills

Time management

Property management knowledge

English fluency

Education

High School diploma or GED

Experience in multi-family or property management

Tools

MS Word

Excel

Entrata

Yardi

Revenue Management Software

Job description

Mill Creek Residential is seeking a Leasing Consultant in Morristown, NJ, to serve as the primary contact for residents and prospects. You will showcase the community, guide tours, and process leases while delivering exceptional customer service.

As part of the onsite team, you will support move-ins, renewals, and resident relations, ensuring accurate data entry and responsive service. This role emphasizes sales excellence and market awareness in a competitive multi-family setting.