Leasing & Customer Experience Specialist

Jobsoid Inc.; Fort Lee (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive base salary

Health insurance

Paid time off

401(k)

Professional development

Real estate training

Employee recognition

Housing/relocation benefits

Job summary

SELA REALTY Investments in Fort Lee, NJ, is seeking a motivated Leasing Consultant to join our property management team. You will showcase available units, engage with prospective residents, and manage the leasing process from inquiry to move-in.

The ideal candidate has strong communication, sales, and customer-service skills and is comfortable using property management software and online leasing platforms. This on-site role may require occasional evenings or weekends.

Qualifications

• High school diploma or equivalent required; college degree or real estate education a plus.
• Previous experience in leasing, property management, real estate, hospitality, sales, or customer service preferred.
• Strong interpersonal, verbal, and written communication skills.
• Professional, friendly, and service-oriented personality.
• Strong sales and negotiation skills with ability to present properties and close leases.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple prospects, applications, and priorities in a fast-paced environment.
• Comfortable using computers, email, Microsoft Office, property management software, and online leasing platforms.
• Knowledge of Fair Housing requirements and applicable landlord-tenant regulations preferred.
• Ability to work flexible hours, including occasional evenings and weekends.

Responsibilities

• Respond promptly to leasing inquiries via phone, email, online platforms, and in person.
• Conduct property tours and highlight features and amenities.
• Build relationships with prospective and current residents and deliver excellent service.
• Manage leasing process from inquiry to move-in.
• Follow up with prospects to maximize occupancy.
• Process rental applications and coordinate with internal teams.
• Maintain leasing records and resident documentation.
• Stay updated on availability, rates, and community information.
• Assist with marketing units through approved channels.
• Monitor market conditions and competitors for leasing opportunities.
• Coordinate move-ins and move-outs; assist residents through transitions.
• Work with Property Managers and maintenance to present market-ready properties.
• Support resident retention and community initiatives.
• Ensure compliance with company policies and Fair Housing laws.
• Perform other leasing and operations duties as assigned.

Skills

Interpersonal skills

Verbal communication

Written communication

Sales & negotiation

Organizational skills

Time management

Tech-savvy

Fair housing knowledge

Customer service

Education

High school diploma

Real estate education

Tools

Property management software

Microsoft Office

Online leasing platforms

Job description

SELA REALTY Investments in Fort Lee, NJ, is seeking a motivated Leasing Consultant to join our property management team. You will showcase available units, engage with prospective residents, and manage the leasing process from inquiry to move-in.

The ideal candidate has strong communication, sales, and customer-service skills and is comfortable using property management software and online leasing platforms. This on-site role may require occasional evenings or weekends.