Leasing Coordinator

Pathstone Corporation; City of Rochester (NY); On-site; USD 20,000 - 37,000; Full time

Job summary

PathStone Corporation in Rochester, NY, is seeking a Leasing Coordinator to support a housing mobility program. The role focuses on finding units for clients, building owner relationships, and coordinating between PHAs, owners, and voucher clients.

The position requires a Bachelor’s degree or 5+ years of related experience and strong MS Office skills. Travel and occasional evenings/weekends are expected as part of outreach and lease-up efforts.

Qualifications

• Bachelor’s degree in Business, Communications, Social Services, or similar, or 5+ years of experience.
• Experience with Housing Choice Voucher program or property management preferred.
• Knowledge of safety net programs, Rochester rental market, and systemic racism impacts.
• Proficient in MS Office including Excel, Word, PowerPoint, Outlook.

Responsibilities

• Develop and manage a database of affordable units where property owners accept vouchers.
• Outreach to property owners/managers with available units to enroll in the program.
• Represent PathStone at community events to promote the program to area owners.
• Provide unit referrals to clients meeting their unit and neighborhood needs.
• Assist clients in contacting property owners, setting up tours, and attending tours.
• Host group workshops to teach clients how to search the private rental market.
• Facilitate fast lease-ups by assisting with paperwork, rent reasonableness checks, and inspections.
• Check-in with property owners after lease-up to resolve issues with PHA or tenant.
• Coordinate with staff to communicate with owners/participants during client transitions.
• Maintain owner and client data using case management software.
• Work with Housing Coach for client housing counseling services.
• Participate in interviews with the research partner and related activities.
• Other duties as assigned.

Skills

Strong communication

Relationship building

Client advocacy

Education

Bachelor’s degree

5+ yrs exp

Tools

Microsoft Office

Excel

Word

PowerPoint

Outlook

Job description

Housing Counseling Year Round Full Time Clerical Rochester, NY, US

Salary Range: $19.50 To $36.77 Annually

Leasing Coordinator

Summary Purpose for the Position

This position is responsible for searching for units for program clients, developing relationships with property owners, and assisting each party involved in ensuring a fast and smooth lease-up process as a part of a new housing mobility program. The Leasing Coordinator is responsible for providing coordination services between Public Housing Agencies (PHAs), property owners, and housing choice voucher clients. The Leasing Coordinator also assists clients in engaging with property owners by facilitating workshops, setting up unit tours, and working closely with other program staff. The role entails significant interpersonal skills.

Requirements (Education, Experience, Certification, Knowledge, Skill)

• Bachelor’s Degree in Business, Communications, Social Services, or a similar field, or 5 or more years of previous work experience in a similar field.
• Experience working with the Housing Choice Voucher program or in property management is preferred.
• Knowledge of local, state, and/or federal safety net programs, the Greater Rochester rental housing market, and the role systemic racism plays in shaping communities.
• Skills in describing the benefits of social safety net programs to general populations, advocating on behalf of clients, Microsoft Office software including Excel, Word, PowerPoint, and Outlook.
• Ability to communicate effectively both verbally and in writing to a diverse clientele, develop rapport with property owners and clients.
• Using the internet to research and obtain information related to available rental housing, navigate case management software packages.
• Performing duties of the position with minimal direction and complete tasks in a time-sensitive environment.

Position Responsibilities

• Develop and manage a database of available, affordable units where property owners accept vouchers.
• Perform daily outreach to property owners and managers with available units and encourage them to work with the program.
• Represent PathStone and attend community events and meetings to promote the program to area property owners.
• Provide unit referrals to clients in the program that meet their unit and neighborhood needs.
• Assist clients in contacting property owners, setting up tours, and attending unit tours with clients.
• Host group workshops for clients to learn how to search for units on the private rental market.
• Facilitate fast lease-ups by assisting with filling out and submitting necessary paperwork, performing rent reasonableness checks, and conducting unit inspections.
• Check-in with property owners after they have leased up with clients to ensure they have no issues with the PHA or the tenant.
• Work with other program staff to communicate with property owners and participants to assist in resolving any issues identified as clients transition into their new homes.
• Maintain property owner and client data using case management software programs.
• Work in coordination with Housing Coach for client case management and/or housing counseling services.
• Participate in interviews with the research partner and other research-related activities as requested.
• Other duties, as assigned.

Working Conditions/Environment

The following physical demands are representative of those that must be met by an employee to successfully

perform the essential functions of the job:

Sit – up to 6 hours in a regular workday

Stand – 4 - 6 hours in a regular workday

Climb – 1 – 2 hours in a regular workday (includes stairways)

Lift up to 40 pounds as needed

Travel to multiple locations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position will require travel to other locations, work irregular hours including evenings and weekends for 25% or less the of work time.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Transportation Requirement

Position requires automobile, driver’s license and insurance