Leasing Coordinator

Pathstone

City of Rochester (NY)

On-site

USD 41,000 - 76,000

Full time

6 days ago

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Job summary

PathStone is seeking a Leasing Coordinator in Rochester, NY to search for voucher-acceptable units, build owner relationships, and coordinate fast lease-ups for clients in a mobility program.

You will engage with PHAs, owners, and clients, facilitate tours, assist with paperwork, and conduct workshops to empower clients in finding suitable housing and neighborhoods.

Qualifications

Bachelor’s Degree in Business, Communications, Social Services, or a similar field.
Experience with Housing Choice Voucher program or property management is preferred.
Knowledge of safety net programs and Rochester rental market.
Describe benefits of social safety net programs to populations.
Communicate effectively to diverse clientele, develop rapport with owners and clients.
Research rental housing information online using the internet.

Responsibilities

Develop and manage a database of available units where property owners accept vouchers.
Perform daily outreach to property owners and managers with available units.
Represent PathStone at community events to promote the program.
Provide unit referrals to clients that meet their needs.
Assist clients in contacting owners, setting up tours, and attending tours.
Host group workshops on searching for units in the private rental market.
Assist with paperwork, rent reasonableness checks, and unit inspections for leases.
Check-in with owners after leasing to resolve issues with PHA or tenant.
Coordinate with staff to communicate with owners and participants about issues.
Maintain property owner and client data in case management software.
Work with Housing Coach on client housing counseling services.
Participate in interviews with the research partner as needed.
Other duties as assigned.

Skills

Interpersonal skills

Communication skills

Case management software

Internet research

Time management

Education

Bachelor’s Degree in Business, Communications, Social Services, or similar field

5+ years of relevant work experience

Tools

Microsoft Office (Excel, Word, PowerPoint, Outlook)

Case management software

Job description

Housing Counseling Year Round Full Time Clerical Rochester, NY, US

Salary Range: $19.50 To $36.77 Annually

Leasing Coordinator

Summary Purpose for the Position

This position is responsible for searching for units for program clients, developing relationships with property owners, and assisting each party involved in ensuring a fast and smooth lease-up process as a part of a new housing mobility program. The Leasing Coordinator is responsible for providing coordination services between Public Housing Agencies (PHAs), property owners, and housing choice voucher clients. The Leasing Coordinator also assists clients in engaging with property owners by facilitating workshops, setting up unit tours, and working closely with other program staff. The role entails significant interpersonal skills.

Requirements (Education, Experience, Certification, Knowledge, Skill)

Bachelor’s Degree in Business, Communications, Social Services, or a similar field, or 5 or more years of previous work experience in a similar field.

Experience working with the Housing Choice Voucher program or in property management is preferred.

Knowledge of local, state, and/or federal safety net programs, the Greater Rochester rental housing market, and the role systemic racism plays in shaping communities.

Skills in describing the benefits of social safety net programs to general populations, advocating on behalf of clients, Microsoft Office software including Excel, Word, PowerPoint, and Outlook.

Ability to communicate effectively both verbally and in writing to a diverse clientele, develop rapport with property owners and clients.

Using the internet to research and obtain information related to available rental housing, navigate case management software packages

Performing duties of the position with minimal direction and complete tasks in a time-sensitive environment

Position Responsibilities

Develop and manage a database of available, affordable units where property owners accept vouchers.

Perform daily outreach to property owners and managers with available units and encourage them to work with the program.

Represent PathStone and attend community events and meetings to promote the program to area property owners.

Provide unit referrals to clients in the program that meet their unit and neighborhood needs.

Assist clients in contacting property owners, setting up tours, and attending unit tours with clients.

Host group workshops for clients to learn how to search for units on the private rental market.

Facilitate fast lease-ups by assisting with filling out and submitting necessary paperwork, performing rent reasonableness checks, and conducting unit inspections.

Check-in with property owners after they have leased up with clients to ensure they have no issues with the PHA or the tenant.

Work with other program staff to communicate with property owners and participants to assist in resolving any issues identified as clients transition into their new homes.

Maintain property owner and client data using case management software programs.

Work in coordination with Housing Coach for client case management and/or housing counseling services.

Participate in interviews with the research partner and other research-related activities as requested.

Other duties, as assigned.

Working Conditions/Environment

The following physical demands are representative of those that must be met by an employee to successfully

perform the essential functions of the job:

Sit – up to 6 hours in a regular workday

Stand – 4 - 6 hours in a regular workday

Climb – 1 – 2 hours in a regular workday (includes stairways)

Lift up to 40 pounds as needed

Travel to multiple locations