Leasing Coordinator

GMH Associates; Auburn (AL); On-site; USD 2,617,000 - 3,031,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Prescription Drug Plan

Employee Assistance Program

Short-Term Disability & Long-Term Dis/

Group Life Insurance

401(k) with Employer Contribution

Generous Paid Vacation, Sick Time and

Direct Deposit

Collegial Work Environment

Time off to Volunteer

Employee Referral Program

Voluntary benefits

Job summary

GMH Communities in Auburn, AL is seeking a Leasing Coordinator to be the first point of contact for prospects. The role supports the General Manager, drives traffic, and manages leasing activities and resident relations.

Responsibilities include tours, processing applications in Entrata, marketing planning, and coordinating with vendors. A strong customer-service orientation and knowledge of property operations are essential.

Qualifications

• 1-2 years’ experience in apartment, student housing, or leasing hospitality—Required
• Associates’ degree preferred; High school diploma required
• Proficient with Microsoft Office applications
• Must have a valid driver’s license and daily use of a car
• Outgoing, gregarious personality and a passion to serve; excellent written and verbal skills
• Active knowledge of online social media and social presence avenues

Responsibilities

• Develop an active knowledge of the community and major competition
• Build professional relationships with clients, residents, and vendors
• Follow all fair housing standards
• Become proficient on Entrata lease system and enter daily work orders
• Handle opening and closing procedures
• Lease apartments, respond to internet leads, schedule tours, and promote features
• Train leasing consultants on customer service, tours, and front desk etiquette
• Collaborate with GM to create a marketing plan including brochures and ads
• Conduct market surveys regularly
• Assist with leasing, resident activities, and branding
• Engage with residents and support community interactions
• Perform daily follow-up calls to residents about maintenance
• Identify areas of need on the property and in service
• Monitor and manage package tracking and delivery

Skills

People skills

Verbal communication

Written communication

Social media

Organization skills

Driver's license

Education

High school diploma

Associate degree preferred

Tools

Entrata Lease

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Leasing Coordinator

Regular Full-Time Professional Auburn, AL, US

Salary Range: $19.00 To $22.00 Hourly

GMH Communities, Headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our student living sector provides our residents with leading-edge amenities, community spaces, and apartments to maximize their college experience.

Job Description

The Leasing Coordinator is the first point of contact for all prospects who visit, call or e-mail the property. The position oversees and embodies all aspects of the company’s culture and customer service. It requires optimism, patience, kindness, generosity, and knowledge of the property and overall company. The Leasing Coordinator will work closely with the General Manager to drive prospect traffic, assist in resident relations and provide knowledge of lease administration.

Responsibilities

• Develop an active and working knowledge of all aspects of the community and major competition
• Develop professional, service-based relationships with our clients, resident and vendors, working to anticipate their needs and want as individuals
• Follow all fair housing standards in all matters
• Become proficient on Entrata lease to navigate the system, answer questions, and enter daily work orders
• Responsible for opening and closing procedures
• Effectively lease apartments responding to internet leads, answer prospect calls, schedule appointments, conduct property tours and promote community features
• Train and Oversee the leasing consultants in regards to customer service, tours, and general front desk etiquette
• Work with General Manager to create a marketing plan including brochures, internet advertising, corporate housing, print and media
• Conduct market surveys on regular basis
• Assist with leasing and resident activities and branding of the overall community
• Embrace and assist with resident interactions
• Conduct daily follow up calls to residents to insure maintenance issues have been resolved.
• Identify areas of need or concern on the property or in service as witnessed or learned from residents
• Monitor and delegate the package tracking system to insure packages are safe and delivered expeditiously

Characteristics and Qualifications

• Dynamic and energetic individual who is eager to be the face of our company, brand, and property in the markets that we serve
• Associates’ degree preferred, High school diploma required
• 1-2 years’ experience in the apartment, student housing, or leasing hospitality-- Required
• Outgoing, gregarious personality and a passion to serve; excellent written and verbal skills
• Active knowledge of online Social Media and social presence avenues
• Strong organization and administrative abilities as well as excellent communication and people kills
• Proficient in Microsoft Office applications
• Must have a valid driver’s license, automobile insurance and daily use of a car to inspect the community and surrounding neighborhood.

Benefits

• Health, Vision, and Dental Insurance for you and your dependents
• Prescription Drug Plan
• Employee Assistance Program
• Short-Term Disability & Long-Term Disability Insurance
• Group Life Insurance
• 401(k) Program with Employer Contribution
• Generous Paid Vacation, Sick Time and Holidays
• Direct Deposit
• Collegial Work Environment
• Time off to Volunteer
• Employee Referral Program
• Voluntary benefits

This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.

This position description does not constitute a written or implied contract of employment.

Visit our new website https://www.gmhcommunities.com/

GMH Associates, Inc. is an Equal Opportunity Employer