Leasing & Marketing Specialist I

GMH Associates; West Lafayette (IN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Prescription Drug Plan

Employee Assistance Program

Short-Term Disability & Long-Term DI

Group Life Insurance

401(k) Program with Employer Contrib.

Paid Vacation, Sick Time and Holidays

Direct Deposit

Time off to Volunteer

Employee Referral Program

Voluntary benefits

Job summary

GMH Communities in West Lafayette, IN is seeking a Leasing & Marketing Specialist I to be the primary contact for prospects, oversee leasing activities, and support marketing plans. You will work closely with the General Manager to drive traffic, manage applications, and enhance resident relations.

The ideal candidate has 1–2 years of apartment leasing or hospitality experience, strong communication skills, and a passion for service.

Qualifications

• 1-2 years’ experience in apartment leasing or hospitality—Required
• Outgoing, gregarious personality and a passion to serve; excellent written and verbal skills
• Active knowledge of online Social Media and social presence avenues
• Proficient in Microsoft Office applications
• Experience with Canva, Instagram, and/or Facebook—Preferred

Responsibilities

• Develop professional, service-based relationships with clients, residents and vendors.
• Follow all fair housing standards in all matters.
• Open and close procedures for community spaces including clubhouse, fitness center, coffee bar, and community market.
• Effectively lease apartments responding to internet leads, answer prospect calls, schedule tours, and promote features.
• Manage and maintain all incoming leasing applications.
• Work with General Manager and marketing team to create a marketing plan including brochures, internet advertising, print, and media.
• Conduct market surveys on regular basis.
• Maintain and track the turn and make ready process.
• Assist with leasing and resident activities and branding of the community.
• Embrace and assist with resident interactions.
• Conduct daily follow up calls to residents to insure maintenance issues have been resolved.
• Identify areas of need or concern on the property or in service as witnessed or learned from residents
• Monitor and delegate the package tracking system to insure packages are safe and delivered expeditiously
• Maintain inventory of retail and community market
• Perform other duties, as assigned by management

Skills

Communication skills

People skills

Customer service

Microsoft Office

Social media presence

Organizational skills

Education

High school diploma

Associates’ degree preferred

Tools

Canva

Instagram

Facebook

Yardi

Entrata

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Leasing & Marketing Specialist I

Regular Full-Time Professional West Lafayette, IN, US

2 days ago Requisition ID: 1980

Salary Range: $20.00 To $25.00 Hourly

GMH Communities,Headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our innovative living sector provides our residents with leading-edge amenities, community spaces, and apartments to maximize their college experience.

Job Description:

The Leasing and Marketing Specialist is the main point of contact for all prospects who visit, call or e-mail the property. The position oversees and embodies all aspects of the company’s culture and customer service. The ideal team member will be a self-starter with a passion for connecting with our residents. The Leasing and Marketing Specialist will work closely with the General Manager to drive prospect traffic, assist in resident relations and provide knowledge of lease administration.

Responsibilities:

• Develop professional, service-based relationships with our clients, resident and vendors, working to anticipate their needs and want as individuals
• Follow all fair housing standards in all matters
• Responsible for opening and closing procedures of community spaces including clubhouse, fitness center, coffee bar, and community market
• Effectively lease apartments responding to internet leads, answer prospect calls, schedule appointments, conduct property tours, and promote community features
• Manage and maintain all incoming leasing applications
• Work with General Manager and corporate marketing team to create a marketing plan including brochures, internet advertising, corporate housing, print, and media
• Conduct market surveys on regular basis
• Maintain and track the turn and make ready process
• Assist with leasing and resident activities and branding of the overall community
• Embrace and assist with resident interactions
• Conduct daily follow up calls to residents to insure maintenance issues have been resolved.
• Identify areas of need or concern on the property or in service as witnessed or learned from residents
• Monitor and delegate the package tracking system to insure packages are safe and delivered expeditiously
• Maintain inventory of retail and community market
• Perform other duties, as assigned by management

Characteristics and Qualifications:

• Dynamic and energetic individual who is eager to be the face of our company, brand, and property in the markets that we serve
• Associates’ degree preferred, High school diploma required
• 1-2 years’ experience in the apartment or leasing hospitality-- Required
• Outgoing, gregarious personality and a passion to serve; excellent written and verbal skills
• Active knowledge of online Social Media and social presence avenues
• Experience with Canva, Instagram, and/or Facebook— Preferred
• Experience in Yardi or Entrata— Preferred
• Strong organization and administrative abilities as well as excellent communication and people kills
• Proficient in Microsoft Office applications

This position offers the following competitive benefits:

• Health, Vision, and Dental Insurance for you and your dependents
• Prescription Drug Plan
• Employee Assistance Program
• Short-Term Disability & Long-Term Disability Insurance
• Group Life Insurance
• 401(k) Program with Employer Contribution
• Generous Paid Vacation, Sick Time and Holidays
• Direct Deposit
• Collegial Work Environment
• Time off to Volunteer
• Employee Referral Program
• Voluntary benefits

This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.

This position description does not constitute a written or implied contract of employment.

Visit our new website https://www.gmhcommunities.com/

GMH Associates, Inc. is an Equal Opportunity Employer