Leasing Consultant, Windsor Pointe

Indigo Living; Ames (IA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Great company culture

Development plan

Health benefits

Volunteer time

Paid time off

Job summary

Hubbell Realty Company is seeking a Leasing Consultant in Ames, IA to create a welcoming first impression and drive resident acquisition. You will manage inquiries across phone, email, chat, and social media, and guide virtual tours for prospects who cannot visit in person.

You will collaborate with the marketing team on new ideas and events, ensuring a sense of community and long-term retention for residents. Competitive hourly pay and benefits offered.

Qualifications

• Two+ years experience helping customers or clients.
• Able to communicate on phone, email, chat and social platforms.
• Curious, driven and detail-oriented; likes solving problems.
• Flexible and willing to learn new things.

Responsibilities

• Create a strong first impression and make the community feel like home.
• Publish engaging Facebook posts to attract residents.
• Conduct virtual tours for time-strapped prospects.
• Host community events to build belonging and retention.
• Answer questions about amenities and services (pool, dry cleaning nearby).
• Brainstorm with marketing on new community ideas (e.g., TikTok vignettes).

Skills

Customer service

Communication

Multi-channel

Sales

Job description

What You'll Do

A typical Leasing Consultant's day might include:

• Creating the first impression and making our community feel like home to future residents
• Publishing an engaging Facebook post to attract new residents
• Conducting a virtual tour for those future residents that are time-strapped and can't make it over to the community
• Hosting a community event assuring current residents feel a sense of belonging and stay for the long term. Such as a "Spooky Paws" pet Halloween costume contest
• Responding to a future resident question about some of our amazing community amenities – Pool? Yes, we have one of the best. Concierge dry cleaning? Not on site, but you can find some great options nearby.
• Brainstorming with the marketing team on fresh community marketing ideas. Such as showcasing "a day in the life" on TikTok.

What You Need to Get the Job Done

This role might be a fit for you if:

• You are a natural communicator. You can make the complex and scary, simple. Like a family relocating across states. You are comfortable communicating on multiple channels such as phone, email, chat, Facebook etc.
• You can sell just about anything. You come up with creative solutions for any problem and are not afraid of rejection because it's one step closer towards winning.
• You are curious and driven. You like asking those questions that hit at the root of the problem and then follow up with more questions.
• You believe the details matter. If it's worth doing, then you believe it's worth doing right.
• You are flexible. You enjoy learning new things and rolling with changes.
• You need to have at least two years' experience helping customers. Just show us where you picked up your knack for helping customers succeed.

What You'll Love About Us

We may be a great fit for you if you enjoy:

• Great Company Culture. We work hard so that we can play hard. We value getting to know each other inside the office and outside the office setting.
• Make an Impact. We care about your future at Indigo Living and work with you to create a development plan to further your skills and knowledge. Read about our: Careers that are Going Places
• Health Benefits. Medical, Dental, Vision, HSA and FSA options, 401K with employer match!
• Give back. Get paid to give your time to the community! Ask us about Hubbell's Extreme Build Projects!
• Rest and Relaxation. Enjoy pre-loaded paid time off and 11 Holidays!

Salary & Benefits

The salary range for this position is $17.00 - $20.00 per hour, depending on experience and qualifications.

Hubbell Realty Company and our affiliates are Affir...EOE/M/F/Vet/Disability) and E-Verify Participants