Leasing Consultant, Downtown Des Moines

Indigo Living; Des Moines (IA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(k) with employer match

Paid time off

Job summary

Indigo Living is seeking a Leasing Consultant in Des Moines to warmly welcome future residents, conduct virtual tours, and publish engaging social content. You’ll host events and answer questions about amenities while collaborating with marketing on fresh ideas.

The role emphasizes clear communication across channels and a strong focus on customer success. You should have at least two years of customer-facing experience, a knack for selling, and the flexibility to adapt to evolving community

Qualifications

• 2+ years of experience helping customers or clients.
• Excellent communication across phone, email, chat, and social media.
• Comfort with selling and resolving problems creatively.

Responsibilities

• Create first impression and make the community feel like home for future residents.
• Publish engaging posts on Facebook to attract new residents.
• Conduct virtual tours for time-strapped prospects.
• Host community events to foster belonging and retention.
• Answer questions about community amenities (e.g., pool; nearby services).
• Brainstorm with marketing on new ideas (e.g., TikTok days in the life).

Skills

Customer service

Multi-channel communication

Sales ability

Attention to detail

Curiosity

Adaptability

Tools

Facebook

TikTok

Job description

Current job opportunities are posted here as they become available.

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We're a group of passionate people that just so happen to be in the business of managing incredible communities.

We are the GO team!

What You’ll Do

A typical Leasing Consultant’s day might include:

• Creating the first impression and making our community feel like home to future residents
• Publishing an engaging Facebook post to attract new residents
• Conducting a virtual tour for those future residents that are time-strapped and can’t make it over to the community
• Hosting a community event assuring current residents feel a sense of belonging and stay for the long term. Such as a “Spooky Paws” pet Halloween costume contest
• Responding to a future resident question about some of our amazing community amenities – Pool? Yes, we have one of the best. Concierge dry cleaning? Not on site, but you can find some great options nearby.
• Brainstorming with the marketing team on fresh community marketing ideas. Such as showcasing “a day in the life” on TikTok.

What You Need to Get the Job Done

This role might be a fit for you if:

• You are a natural communicator. You can make the complex and scary, simple. Like a family relocating across states. You are comfortable communicating on multiple channels such as phone, email, chat, Facebook etc.
• You can sell just about anything. You come up with creative solutions for any problem and are not afraid of rejection because it's one step closer towards winning.
• You are curious and driven. You like asking those questions that hit at the root of the problem and then follow up with more questions.
• You believe the details matter. If it's worth doing, then you believe it's worth doing right.
• You are flexible. You enjoy learning new things and rolling with changes.
• You need to have at least two years' experience helping customers. Just show us where you picked up your knack for helping customers succeed.

What You’ll Love About Us

We may be a great fit for you if you enjoy:

• Great Company Culture. We work hard so that we can play hard. We value getting to know each other inside the office and outside the office setting.
• Make an Impact. We care about your future at Indigo Living and work with you to create a development plan to further your skills and knowledge. Read about our:Careers that are Going Places
• Health Benefits. Medical, Dental, Vision, HSA and FSA options, 401K with employer match!
• Give back. Get paid to give your time to the community!Ask us about Hubbell’s Extreme Build Projects!
• Rest and Relaxation. Enjoy pre-loaded paid time off and 11 Holidays!

The salary range for this position is $17.00 - $20.00 per hour, depending on experience and qualifications.

Hubbell Realty Company and our affiliates are Affiantive Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability) and E-Verify Participants