Leasing Consultant (The Statler)

Mark Taylor; Hyde Park Township (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in multifamily real estate is seeking dynamic Leasing Consultants to join their growing team. In this role, you will be the welcoming face of the community, providing exceptional customer service to residents and prospective tenants. You'll conduct informative property tours, assist with the application process, and maintain resident files, all while ensuring a positive living experience. With a strong focus on employee growth and wellness, this company offers a supportive environment where your contributions are valued. If you thrive in a customer-centric role and are eager to make a difference, this opportunity is perfect for you.

Benefits

Opportunities for career growth

Employee referral program

401k with company match

Employee appreciation events

MT Wellness program

Access to resort-style pools and fitness centers

Qualifications

• 1+ year of sales or customer service experience is preferred.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Serve as the face of the company, providing exceptional experiences.
• Conduct informative tours and manage resident files and payments.

Skills

Customer Service

Sales Experience

Conflict Resolution

Communication Skills

Time Management

Organizational Skills

Self-Starter Work Ethic

Basic English Understanding

Education

Associate's Degree

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.

As our portfolio continues to grow, so do our Community Teams! Mark-Taylor is hiring Leasing Consultants at multiple locations throughout the Greater Phoenix Area.

As a Leasing Consultant, you will work at one of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service for our residents and potential future residents.

You're Excited About This Role Because You Will:

1. Serve as the “face” of Mark-Taylor- greeting prospective & current residents and providing them with an exceptional experience every step of the way.
2. Conduct detailed and informative tours with prospective residents.
3. Close the sale- guiding prospective residents through the complete application process and following up with future residents regarding their status.
4. Create positive and memorable experiences for future and current residents through all mediums of communication (e-mail, telephone, in-person, etc.)
5. Maintain resident files, accept rental payments, and actively manage apartment availability and pricing.
6. Generate a world-class community experience for residents and fellow employees, taking ownership and pride in the property reflecting Mark-Taylor’s high brand standards for curb appeal, attention to detail, resident experience, and overall culture.

We're Excited to Meet You! Ideally, You Will Bring:

1. A minimum of one year of sales or customer service experience.
2. Comfort and ability to resolve conflict and provide a high level of customer care.
3. Excellent verbal and written communication skills.
4. Time management and organizational skills.
5. Goal orientated, self starter work ethic.
6. Associates and/or Bachelor’s Degree preferred.
7. Proficiency with Microsoft Office Suite.
8. A basic understanding of written and verbal English.

Why You’ll Love Working at Mark-Taylor:

1. Opportunities for career growth.
2. Employee referral program.
3. 401k with company match.
4. Employee appreciation events.
5. MT Wellness program.
6. Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers).

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing.

The starting hourly pay rate for Leasing Consultant is $19.00. This position is eligible for monthly bonuses and a wardrobe allowance. Our Leasing Consultants typically work a schedule that includes one or more weekend days.