Leasing Consultant - The 704

cwsapartments; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Rental discount

Medical and dental plans

401(k) with company match

Paid time off and holidays

Parental leave

Job summary

CWS Apartments is seeking a Leasing Consultant to blend customer service, sales, and marketing skills to lease apartment homes and meet leasing goals. You will build rapport with customers and residents while managing leasing activities across the community.

The role emphasizes a service-minded, goal-oriented approach. The position requires on-site operations, strong communication, and the ability to work a flexible schedule, including weekends.

Qualifications

• High school diploma or GED required.
• Knowledge of on-site management operations and customer service experience; Yardi experience preferred.
• Sales and customer service experience required.
• Valid driver’s license and auto insurance required.
• Able to work weekends and variable schedule; travel to other properties may be needed.

Responsibilities

• Lease the community.
• Market the community.
• Maintain positive resident satisfaction and retention.
• Maintain general office organization.
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members.
• Participate in the CWS Risk Management and Safety Programs.

Skills

Customer service

Sales

On-site management

Communication

Education

High school diploma or GED

Tools

Yardi

Job description

What’s Your Purpose?

What You Will Do

As a Leasing Consultant you will integrate your customer service, sales, and marketing skills to support our mission while leasing our apartment homes to interested customers. Manage your own success by attaining leasing goals and building rapport with customers and residents. Driven, service-minded individuals who enjoy selling a product they believe in will excel in this position.

CWS Values

You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.

Make safety a top priority

Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.

What Your Day Consists Of

• Lease the community
• Market the community
• Maintain positive resident satisfaction and retention
• Maintain general office organization
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members
• Participate in the CWS Risk Management and Safety Programs

What You Bring To Us

• High school diploma or GED (required)
• Knowledge of on-site management operations, customer service experience, and Yardi software experience (preferred)
• Possess a valid driver’s license and current automobile insurance (required)
• Sales and customer service experience (required)
• Able to adhere to a set and variable work schedule, including weekends and emergencies as required
• Able to establish and maintain effective working relationships
• Able to maintain a professional and ethical atmosphere
• Able to perform work responsibilities at locations other than “home” property
• Able to travel within major metropolitan areas and may be required to attend company functions in other cities

What We Offer

At CWS, our employees are like family. We offer a comprehensive benefits package designed to support your health, financial well-being, career growth, and work-life balance. Benefits include a 50% apartment rental discount for onsite team members and a 20% rental discount for all other employees.

We offer multiple medical, dental, and vision plan options, company-paid life and disability insurance, paid parental leave, and a 401(k) with company match. Additional benefits include pet insurance, tuition reimbursement, flexible spending and health savings account options, and our Fitness Bucks program, which helps cover fitness-related activities, equipment, and wellness purchases.

You’ll enjoy paid time off, company holidays, a floating holiday, and a birthday holiday—because we believe in taking care of our team both at work and at home.

Work Environment

Work is performed in both office and field environments within residential apartment communities. Position requires frequent interaction with residents, prospective residents, vendors, and team members in a fast-paced, customer-focused environment and may involve exposure to outdoor weather conditions while conducting property tours and inspections.

Physical Requirements

Requires frequent walking of the apartment community, including model units, vacant apartments, and common areas while conducting tours and assisting residents and prospective residents. Position involves standing, sitting, bending, reaching, climbing stairs, and occasional lifting of up to 25 pounds. Work is performed in both office and outdoor environments with frequent customer interaction.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. The above statements are intended to describe the general nature and level of work being performed.