Leasing Consultant - St. Charles, MO

2B Residential; Saint Charles (MO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Company-Paid Short Term/Long Term Dis/

Company-Paid Life Insurance

Paid Time Off

401(k)

Job summary

2B Residential, a market leader in Class A multi-family management, is seeking a passionate Leasing Consultant for The Chapter at the Streets of St. Charles in St Charles, MO. You will coordinate rentals, move-ins and renewals, and interact with prospective and current residents to achieve high occupancy.

The role requires excellent customer service, ability to tour communities, and familiarity with Yardi. Full-time with some weekend shifts; a valid driver's license is required.

Qualifications

• Minimum one year leasing experience preferred.
• Experience with Yardi preferred.
• Valid driver’s license and reliable transportation required.
• Excellent customer service and communication skills required.

Responsibilities

• Greet residents and host tours for prospects.
• Coordinate move-ins/move-outs and lease renewals.
• Maintain accurate records in Yardi and process applications.
• Convert phone inquiries into scheduled tours and appointments.
• Assist with resident events and after-hours activities.
• Promote a high-quality living experience for residents.

Skills

Customer service

Communication

Time management

Tools

Yardi

Job description

2B Residential, a market leader in Class A multi-family management, is seeking a passionate Leasing Consultant to join our team at The Chapter at the Streets of St. Charles in St Charles, MO.

At 2B Residential, you’ll have the chance to work with some of the most inspiring people and sought-after properties in the Midwest, with the most advanced services and amenities. That means you’ll need to be at the top of your game – but you’ll also have a real opportunity to connect with people and create a sense of community.

This is the kind of place where your ideas – and your initiative to implement them – can have a real impact on the company, our communities, and on the residents we serve.

2B Residential offers a competitive wage/salary (plus generous commissions), great benefits package including paid time off, medical, dental and vision insurance, and 401(k).

Pay Range: Starting at $18.00 dollars per hour + bonus commissions

Benefits Include:

• Medical
• Dental
• Vision
• Company-Paid Short Term/Long Term Disability
• Company-Paid Life Insurance
• Paid Time Off - Vacation, sick time, personal days, paid holidays
• 401(k)

You know what it takes to make people feel at home. You’re accustomed to delivering an unexpected level of service. You’re smart, can think on your feet – and you’re looking for a new challenge. You’re exactly the kind of person who will be well-suited for the position.

The Leasing Consultant will work full-time hours with some weekend shifts required. This position is responsible for coordinating activities related to apartment rentals, move-ins and move-outs, and lease renewals. This position is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet residents and host tours for prospects, follow up of guest cards
• Ensure model apartments are in touring condition, ensuring cleanliness, safety and stocking move-in gifts and snacks accordingly
• Answer and distribute incoming calls and messages throughout day
• Receive and distribute all incoming mail
• Occasionally assist with planning, and hosting after hours resident events
• Assist in preparation of move-in folders, and maintain business center, coffee bar and pet bar
• Maintain accurate and detailed records of traffic activity by entering applicable information into Yardi
• Convert phone traffic into scheduled appointments with prospective residentsin order totour the community
• Ensure excellent customer service to prospective and current tenants, and promote a quality living experience for all residents
• Inspect apartments prior to resident move-ins and ensure apartments are in move-in condition by coordinating move-in/out needs and schedules with maintenance team
• Create and maintain confidential resident files, which includes reviewing move-in paperwork with new residents
• Ensure all open and close procedures are completed daily
• Assist with ongoing resident relations throughout occupant’s tenancy by ensuring occupant’s requests are responded to promptly and accurately
• Responsible for shopping competitive properties, and pursuing marketing opportunities with downtown business
• Assist with processing work order requests for residents and ensure work is completed in a timely manner
• Occasionally assist with planning and hosting after hours resident events
• Participate in company provided training such as fair housing, safety, non-discrimination, and harassment prevention.
• Comply with all company standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.

EDUCATION and/orEXPERIENCE

One (1) year of previous leasing experience is preferred; one (1) year of previous residential leasing experience with Yardi is preferred.

Must have a valid driver's license/automobile insurance and reliable transportation.

This position requires a positive, self-motivated professional who possesses good oral communication skills and enjoys working with people. If qualified and interested, we look forward to hearing from you. Let’s see what we can create together!