Leasing Consultant - Greater St Clair IL

2B Residential; O'Fallon (IL); On-site; USD 24,796 - 27,552; Full time

Job summary

2B Residential is seeking a Leasing Consultant for the Greater St. Clair, Illinois area. You will coordinate apartment rentals, move‑ins and move‑outs, and lease renewals, while engaging directly with prospective and current residents to maximize occupancy.

You should have at least one year of leasing experience and be comfortable with Yardi. A valid driver’s license and reliable transportation are required.

Qualifications

• One year of previous leasing experience preferred.
• Experience using Yardi is preferred.
• Valid driver’s license and reliable transportation.

Responsibilities

• Greet residents and host tours for prospects, following up on guest cards.
• Coordinate move‑ins/move‑outs and lease renewals, ensuring occupancy goals.
• Answer and distribute incoming calls and messages throughout the day.
• Maintain accurate records and use Yardi to track traffic and appointments.
• Assist with resident events and plan community engagement activities.
• Support approvals, move‑in folders, and maintain business center and shared spaces.
• Provide excellent customer service to prospective and current residents.
• Coordinate with maintenance on move‑in/out needs and apartment readiness.
• Assist with marketing and outreach to downtown businesses.

Skills

Customer service

Communication skills

Interpersonal skills

Tools

Yardi

Job description

2B Residential, a market leader in Class A multi‑family management, is seeking a passionate Leasing Consultant to join our team in the Greater St. Clair, Illinois area.

At 2B Residential, you’ll have the chance to work with some of the most inspiring people and sought‑after properties in the Midwest, with the most advanced services and amenities. That means you’ll need to be at the top of your game – but you’ll also have a real opportunity to connect with people and create a sense of community.

This is the kind of place where your ideas – and your initiative to implement them – can have a real impact on the company, our communities, and on the residents we serve.

2B Residential offers a competitive wage/salary (plus generous commissions), great benefits package including paid time off, medical, dental and vision insurance, and 401(k).

Pay Range

$18.00 – $20.00 dollars per hour + bonus commissions

Benefits Include

• Medical
• Dental
• Vision
• Company‑Paid Short Term/Long Term Disability
• Company‑Paid Life Insurance
• Paid Time Off – Vacation, sick time, personal days, paid holidays
• 401(k)

Summary

You know what it takes to make people feel at home. You’re accustomed to delivering an unexpected level of service. You’re smart, can think on your feet – and you’re looking for a new challenge. You’re exactly the kind of person who will fit in as part of the team at 2B Residential.

The Leasing Consultant will work full‑time hours with some weekend shifts required. This position is responsible for coordinating activities related to apartment rentals, move‑ins and move‑outs, and lease renewals, and for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention.

Essential Duties and Responsibilities

• Greet residents and host tours for prospects, following up on guest cards
• Ensure model apartments are in touring condition, ensuring cleanliness, safety and stocking move‑in gifts and snacks accordingly
• Answer and distribute incoming calls and messages throughout the day
• Receive and distribute all incoming mail
• Occasionally assist with planning and hosting after‑hours resident events
• Assist in preparation of move‑in folders, and maintain business center, coffee bar and pet bar
• Maintain accurate and detailed records of traffic activity by entering applicable information into Yardi
• Convert phone traffic into scheduled appointments with prospective residents in order to tour the community
• Ensure excellent customer service to prospective and current tenants, and promote a quality living experience for all residents
• Inspect apartments prior to resident move‑ins and ensure apartments are in move‑in condition by coordinating move‑in/out needs and schedules with maintenance team
• Create and maintain confidential resident files, which includes reviewing move‑in paperwork with new residents
• Ensure all open and close procedures are completed daily
• Assist with ongoing resident relations throughout occupant’s tenancy by ensuring occupant’s requests are responded to promptly and accurately
• Responsible for shopping competitive properties and pursuing marketing opportunities with downtown businesses
• Assist with processing work order requests for residents and ensure work is completed in a timely manner
• Occasionally assist with planning and hosting after‑hours resident events
• Participate in company‑provided training such as fair housing, safety, non‑discrimination and harassment prevention
• Comply with all company standards, applicable health and safety rules and regulations, as well as applicable local, state and federal laws

Education and/or Experience

One (1) year of previous leasing experience is preferred; one (1) year of previous residential leasing experience with Yardi is preferred.

Must have a valid driver’s license/automobile insurance and reliable transportation.

This position requires a positive, self‑motivated professional who possesses good oral communication skills and enjoys working with people. If qualified and interested, we look forward to hearing from you. Let's see what we can create together!