Leasing Consultant (LIHTC) - Stonebridge Landings - Orlando, FL

Bryten; Orlando (FL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Comprehensive Medical Plans

Dental & Vision Insurance

401(k) with Company Match

Life & Disability Insurance

Vacation Time

Floating Holidays

Wellness Programs

Professional Development & Education

Job summary

Bryten is seeking an enthusiastic Leasing Consultant (LIHTC) in Orlando to welcome prospective and current residents, guide them through the leasing process, and ensure compliance with LIHTC and HUD regulations. You’ll conduct property tours, process applications, and support move-ins and recertifications on-site.

You will respond to resident inquiries with professionalism, coordinate with maintenance for property appearance, and contribute to occupancy goals through marketing outreach and

Qualifications

• Experience in leasing or a related field preferred.
• 1+ years in LIHTC or affordable housing experience desired.
• Knowledge of HUD rules and LIHTC regulations.
• Outstanding customer service and interpersonal skills.
• Bilingual is a plus but not required.

Responsibilities

• Greet and engage prospective residents, current residents, and guests in person, by phone, and by email.
• Assist operations in compliance with Affordable Housing, HUD/LIHTC regulations.
• Assist with Move In and Recertification files for program compliance.
• Conduct community tours and showcase apartments and amenities.
• Process rental applications, lease renewals, and related docs accurately.
• Respond to resident questions, concerns, and service requests promptly.
• Support resident retention through exceptional service and community engagement.
• Maintain organized resident files and leasing documentation.
• Coordinate with maintenance to maintain high standards of appearance.
• Assist with marketing and outreach to support occupancy goals.
• Ensure compliance with Fair Housing and company policies.
• Promote a positive, inclusive community environment.

Skills

Customer service

Leasing

Communication skills

Time management

Multitasking

Professional writing

Education

High school diploma or GED

College degree preferred

Tools

Yardi

ResMan

On-Site

Microsoft Office

Job description

At Stonebridge Landings, we're more than just a place to live—we're a community where residents feel welcomed, valued, and connected. We are seeking an enthusiastic and customer-focused Leasing Consultant (LIHTC) to join our team and play a key role in creating an exceptional experience for prospective and current residents.What You’ll Be DoingAs our Leasing Consultant, you'll be the welcoming face of the community—responsible for creating exceptional experiences for prospective and current residents while supporting the overall success of the property. Key responsibilities include:Greeting and engaging prospective residents, current residents, and guests in person, by phone, and through electronic communicationAssist with the operations in compliance with Affordable Housing, Department of Housing and Urban Development (HUD)/Section 8 and Low-Income Housing Tax Credit (LIHTC) regulations, meeting requirements to include preparing documentation and reporting.Assist with the processes Move In and Recertification files as required to maintain program compliance with program funding.Conducting community tours and showcasing apartment homes and amenitiesAssisting prospective residents throughout the leasing process, from initial inquiry through move-inProcessing rental applications, lease renewals, and related documentation accurately and efficientlyResponding to resident questions, concerns, and service requests in a timely and professional mannerSupporting resident retention efforts through outstanding customer service and community engagementMaintaining organized and accurate resident files, records, and leasing documentationInspecting community appearance and coordinating with maintenance staff to ensure high standards are maintainedAssisting with marketing initiatives and outreach efforts to support occupancy goalsEnsuring compliance with Fair Housing regulations, company policies, and applicable lawsPromoting a positive, welcoming, and inclusive community environmentPerforming other duties as assignedWho You AreWe’re looking for someone who brings energy, leadership, and a passion for people. The ideal candidate will have:Previous experience in leasing or a related field preferred.1+ years in LIHTC or affordable housing experience is desiredknowledge of HUD rules and regulations, as well as policies and procedures of low-income housing programsOutstanding customer service and interpersonal communication skills.Ability to build rapport, overcome objections, and effectively close leases.Strong organizational skills with exceptional attention to detail.Excellent time management and multitasking abilities.Ability to communicate professionally both verbally and in writing.High school diploma or GED required; college degree preferred.Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel.Experience with Yardi, ResMan, On-Site, or other property management software preferred.Basic math and financial comprehension skills.Bilingual skills are a plus but not required.Valid driver's license, current automobile insurance, and reliable transportation required.Why You’ll Love Working With UsWe believe in taking care of our team just as much as our residents. Here’s a snapshot of the perks and benefits that keep our team inspired:• Comprehensive Medical Plans with flexible coverage options for you and your family• Dental & Vision Insurance options to support your overall well-being• Health Savings Account (HSA) with employer contributions• 401(k) with Company Match to support your financial wellness• Life & Disability Insurance options to help protect you and your loved ones• Vacation Time that starts accruing on Day 1!• Paid Holidays + Floating Holidays to support work-life balance• Wellness Programs to support your mind and body• Professional Development & Education Opportunities to support your professional growth• And yes — even more supplemental benefits to keep you covered!We’re Committed to YouBryten is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.If you need reasonable accommodations during the application or interview process, please contact [e-mail].*Disclaimer: Property assignments, work location, schedule, and hours are not permanent and may be modified or reassigned at any time based on business needs, operational requirements, or owner/client requests. This role requires on-site work as scheduled. *