Community Manager (LIHTC) - Stonebridge Landings - Orlando, FL

Bryten; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

401(k) with company match

Life & Disability Insurance

Vacation time vesting from Day 1

Holidays & Floating Holidays

Wellness programs

Professional development

Job summary

Bryten in Orlando, FL seeks a Community Manager to lead operations at Stonebridge Landings, driving resident experiences and team performance on-site.

You will manage leasing, compliance with LIHTC/HUD/Section 8, budgets, move-ins and recerts, reporting to the Asset Director, and foster an inclusive, safe community with responsive service.

Qualifications

• LIHTC experience is required.
• Strong financial and administrative skills.
• 2+ years of multi-family leasing management experience.
• Excellent communication and customer service abilities.
• MS Office and property management software proficiency.
• Bachelor’s degree preferred; high school diploma required.

Responsibilities

• Lead property team in daily operations and maintain an engaging presence.
• Establish maintenance and team schedules and hold teams accountable.
• Ensure compliance with LIHTC/HUD/Section 8 regulations and reporting.
• Manage move-in and recertification files for program funding.
• Coach team and foster an inclusive workplace.
• Oversee budget, rent collections and tenant notices with accurate software use.
• Review applications and conduct background/credit checks per procedures.
• Coordinate file audits and tax filings; report issues to Asset Director.
• Prepare client reporting with documentation for regular meetings.
• Communicate variances and concerns with solutions; meet goals.
• Enforce leasing/policy compliance for new leases and recertifications.
• Greet residents and applicants; respond to questions promptly.
• Inspect property and coordinate maintenance; ensure regulatory compliance.
• Investigate complaints and resolve conflicts; ensure safety.
• Ensure on-site work is fair, ethical, and properly executed.

Skills

Leasing management

Customer service

Communication skills

Budgeting

MS Office

Property management software

Bilingual (a plus)

Driver's license

Education

High school diploma

Bachelor’s degree preferred

Tools

Property management software

Job description

Are you ready to lead with purpose and passion? At Stonebridge Landings, we’re more than just a place to live in. We’re a vibrant community built on empowerment, inclusivity, and connection. We’re looking for a Community Manager who’s excited to make a difference and help shape the residents’ experience.What You’ll Be DoingAs our Community Manager, you’ll be the heartbeat of the property — leading operations, inspiring your team, and creating a welcoming environment for all. Key responsibilities include:Professionally manage and lead the property team in daily operations of the community, maintaining an engaging and motivating presence.Establishes maintenance and team schedules, holding each accountable for performance to include team engagement.Leads and manages operations in compliance with Rural Develpoment (RD), Department of Housing and Urban Development (HUD)/Section 8 and Low-Income Housing Tax Credit (LIHTC) regulations, meeting requirements to include preparing documentation and reporting.Maintains and processes Move In and Recertification files as required to maintain program compliance with program funding.Effectively coach the team, guiding and developing to create an inclusive workplace making all feel welcome.Manage budget, accounts, rent collections, and tenant notices; effectively utilize software to ensure accuracy and timeliness of process.Review processed applications, background and credit checks ensuring all processes and procedures were followed.Responsible for administrative tasks such as conducting file audits to ensure compliances and filing taxes.Reporting any problems or issues of an escalated nature to the Asset Director.Prepares client reporting for review by Asset Director, ensuring all supporting documentation is gathered for regular client meetings.Effectively and timely communicate any variance, concerns and positive impact in property operations, taking a solution-driven approach to ensure goals and initiatives are met.Enforces company policies and procedures for compliance documentation regarding new leases and recertification of existing residents.Greet residents, applicants and all others courteously and respectfully.Timely respond, address, and resolve residents' questions, concerns, and complaints promptlyInspect property conditions and coordinate maintenance activities, ensuring community and buildings are compliant with local, state, and federal regulations while promoting the captivating curb appeal and amenities.Investigates complaints and resolves conflicts.Secures property and implements safety precautions; responds to emergencies, reporting as required, and completing all documentation.Ensure compliance of all work-related activities in a fair, ethical and consistent manner.Any other task as assigned.Who You AreWe’re looking for someone who brings energy, leadership, and a passion for people. The ideal candidate will have:2+ years of multi-family leasing management experienceLIHTC experience is required.Strong financial and administrative skillsExcellent communication and customer service abilitiesA high school diploma (Bachelor’s degree preferred)Proficiency in MS Office and property management softwareBilingual skills (a plus, but not required)A valid driver’s license and reliable transportationWhy You’ll Love Working With UsWe believe in taking care of our team just as much as our residents. Here’s a snapshot of the perks and benefits that keep our team inspired:Comprehensive Medical Plans with flexible coverage options for you and your familyDental & Vision Insurance options to support your overall well-beingHealth Savings Account (HSA) with employer contributions401(k) with Company Match to support your financial wellnessLife & Disability Insurance options to help protect you and your loved onesVacation Time that starts accruing on Day 1!Paid Holidays + Floating Holidays to support work-life balanceWellness Programs to support your mind and bodyProfessional Development & Education Opportunities to support your professional growthAnd yes — even more supplemental benefits to keep you covered!We’re Committed to YouBryten is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.If you need reasonable accommodations during the application or interview process, please contact [e-mail].*Disclaimer: Property assignments, work location, schedule, and hours are not permanent and may be modified or reassigned at any time based on business needs, operational requirements, or owner/client requests. This role requires on-site work as scheduled. *