Leasing Consultant - Lancaster, CA

USA Properties Fund, Inc.; Lancaster (CA); On-site; USD 63,039,000 - 71,635,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

401(k) with company match

Paid holidays

Paid time off

Tuition reimbursement

Flexible spending accounts

Employee referral program

Employee discounts

Job summary

USA Multifamily Management, INC. seeks a Leasing Consultant for Terracina Lancaster, a 264-unit family community in Lancaster, CA. This non-exempt, full-time role runs Tue–Sat 8:30 am–5:00 pm and requires LIHTC leasing experience, local market knowledge, and strong communication skills.

Salary ranges $22–$25/hour with comprehensive benefits including medical, dental, life, 401(k) with match, paid time off, and more. Equal opportunity employer.

Qualifications

• Experience in Tax Credit; Section 42 leasing paperwork (LIHTC – Low Income Housing Tax Credit)
• Knowledge of local market conditions and trends
• Excellent communication and people skills
• Computer experience; Microsoft Word, Excel & Outlook
• High School Diploma or GED preferred, but not required

Responsibilities

• Maintain apartment availability awareness at the community and sister communities.
• Respond to leasing inquiries (phone, email, walk-in) within one business day.
• Maintain a current database of traffic-related activities with daily updates.
• Be the Google search for the community by knowing amenities and surroundings.
• Manage waiting/interest lists to fill vacancies quickly.
• Monitor marketing efforts and develop new strategies as needed.
• Stay aware of marketing trends via continual education.
• Assist with weekly marketing reports when needed.
• Comply with policies, Fair Housing, ADA, FCRA, and leasing laws.
• Develop and maintain positive resident relationships; assist with complaints.
• Remain positive and proactive in tasks.
• Present themselves confidently to others.
• Be comfortable with numbers for qualifying decisions.
• Adapt to different situations and multitask effectively.
• Be tolerant and accepting of others.
• Open to feedback and able to deliver results with little direction.
• Be outgoing and establish rapport quickly; strong customer service and marketing skills.

Skills

Leasing experience

Strong organizational skills

Weekend availability

Customer service

Marketing skills

Outlook/CRM knowledge

Outgoing and sociable

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

LEASING CONSULTANT - Terracina Lancaster, Lancaster, CA

USA MULTIFAMILY MANAGEMENT, INC. is engaged in the management of residential multifamily communities. We develop, build, own and manage our properties. Our properties are located throughout California and Nevada and range in size from 52 units to 397 units. We specialize in Tax Credit; Section 42 properties (LIHTC – Low Income Housing Tax Credit). USA Multifamily Management is a subsidiary of USA Properties Fund, Inc., a full-service, fully diversified, privately owned real estate investment and development organization.

We are seeking a Leasing Consultant for our 264 Unit Family Community, Terracina Lancaster, located in Lancaster, CA. The Leasing Consultant will report to the Community Manager. This is a non-exempt position, with a full-time work schedule; Tuesday - Saturday 8:30 am - 5:00 pm. Must accommodate the need to work overtime as needed.

We offer a competitive salary of $22- $25 an hour, depending on experience. In addition, we also have a comprehensive benefit program which includes medical, dental, life insurance, PAID time off and a 401(k) plan with a generous employer matching contribution. We offer flexible spending accounts, $ employee referral program, employee discounts, tuition reimbursement, unpaid time off and PAID holidays. USA Multifamily Management offers a drug-free workplace and is an equal opportunity employer.

Learn more about USA at: https://www.usapropfund.com/careers.asp

Essential Duties and Responsibilities:

• Maintains a constant awareness of apartment availability at both their community and local sister communities.
• Responds to all leasing inquiries (telephone, email, walk-in) within one business day.
• Maintains a current database of all traffic-related activities including the initial contact and all follow-up activities by updating the software daily.
• Becomes the “Google search” for the community by getting to know the amenities of both the property itself and the surrounding area.
• Manages a waiting list and/or interest list to quickly fill community vacancies.
• Monitors marketing efforts and develop new strategies as needed.
• Remains aware of current trends in marketing through continual education.
• Occasionally assists with weekly marketing reports.
• Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
• Develops and maintains positive, professional relationships with existing residents.
• Assists with resident complaints, concerns, and special requests as directed by the Community Manager.
• Focus on the good in a situation, approaching tasks and projects with a positive outlook.
• Confident and presents themselves well to others.
• Comfortable with numbers/calculations and will likely rely on them to make qualifying decisions.
• Easily adapts to different situations and effectively works on multiple tasks at the same time.
• A tolerant nature and is very accepting of others.
• Open to feedback but can produce results with little direction from others.
• Outgoing and sociable and with ability to quickly establish rapport with others.
• Strong customer service and marketing skill sets.

REQUIRED SKILLS:

• Leasing and lease up experience
• Strong organizational skills
• Availability to work weekends when needed

EXPERIENCE & EDUCATION:

• Experience in Tax Credit; Section 42 leasing paperwork (LIHTC – Low Income Housing Tax Credit)
• Knowledge of local market conditions and trends
• Excellent communication and people skills
• Computer experience; Microsoft Word, Excel & Outlook
• High School Diploma or GED preferred, but not required

USA Multifamily Management, Inc. is an equal opportunity employer and is committed to providing and maintaining a drug free work place. #ZR

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.