Leasing Consultant - Santa Clara, CA

USA Multifamily Management, Inc.; Santa Clara (CA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

401(k) plan

Paid time off

Paid holidays

Employee discounts

Tuition reimbursement

Flexible spending accounts

Job summary

USA Multifamily Management, Inc. is seeking a Leasing Consultant for Mainline North in Santa Clara, CA. This full-time, non-exempt role reports to the Community Manager and requires Monday–Friday work with possible overtime and weekends.

Salary is $24–$27 per hour, depending on experience, plus comprehensive benefits and a 401(k) match. The ideal candidate has LIHTC leasing experience, strong communication, marketing skills and proficiency with Microsoft Word, Excel and Outlook.

Qualifications

• Experience in Tax Credit; Section 42 leasing paperwork (LIHTC – Low Income Housing Tax Credit).
• Knowledge of local market conditions and trends.
• Excellent communication and people skills.
• Computer experience; Microsoft Word, Excel & Outlook.
• High School Diploma or GED preferred, but not required.

Responsibilities

• Keep apartment availability updated at community and sister properties.
• Respond to leasing inquiries within one business day.
• Update traffic activity in the database daily.
• Know amenities and area to assist residents and prospects.
• Manage waiting/interest lists to fill vacancies quickly.
• Monitor marketing efforts and develop new strategies.
• Stay aware of marketing trends and market knowledge.
• Assist with weekly marketing reports as needed.
• Follow policies and Fair Housing and other laws.
• Build positive relationships with current residents.
• Assist with resident complaints and special requests.
• Maintain a positive outlook and proactive approach.
• Present self confidently and professionally.
• Use numbers/calculations for qualifying decisions.
• Adapt to multiple tasks and environments.
• Be tolerant and open to feedback.
• Be outgoing, sociable, and rapport-building.
• Demonstrate strong customer service and marketing skills.

Skills

Leasing experience

Strong organizational skills

Availability to work weekends

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

LEASING CONSULTANT - Mainline North, Santa Clara, CA

USA MULTIFAMILY MANAGEMENT, INC. is engaged in the management of residential multifamily communities. We develop, build, own and manage our properties. Our properties are located throughout California and Nevada and range in size from 52 units to 397 units. We specialize in Tax Credit; Section 42 properties (LIHTC – Low Income Housing Tax Credit). USA Multifamily Management is a subsidiary of USA Properties Fund, Inc., a full-service, fully diversified, privately owned real estate investment and development organization.

We are seeking a Leasing Consultant for our 151 Unit Community, Mainline North, located in Santa Clara, CA. The Leasing Consultant will report to the Community Manager. This is a non-exempt position, with a full-time work schedule of Monday - Friday. Must accommodate the need to work overtime and weekends as needed. We offer a competitive salary of $24 - 27 an hour, depending on experience.

In addition, we also have a comprehensive benefit program which includes medical, dental, life insurance, PAID time off and a 401(k) plan with a generous employer matching contribution. We offer flexible spending accounts, $ employee referral program, employee discounts, tuition reimbursement, unpaid time off and PAID holidays. USA Multifamily Management offers a drug-free workplace and is an equal opportunity employer.

Learn more about USA at: https://www.usapropfund.com/careers.asp

Essential Duties and Responsibilities:

The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.

• Maintains a constant awareness of apartment availability at both their community and local sister communities.
• Responds to all leasing inquiries (telephone, email, walk-in) within one business day.
• Maintains a current database of all traffic-related activities including the initial contact and all follow-up activities by updating the software daily.
• Becomes the "Google search" for the community by getting to know the amenities of both the property itself and the surrounding area.
• Manages a waiting list and/or interest list to quickly fill community vacancies.
• Monitors marketing efforts and develop new strategies as needed.
• Remains aware of current trends in marketing through continual education.
• Occasionally assists with weekly marketing reports.
• Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
• Develops and maintains positive, professional relationships with existing residents.
• Assists with resident complaints, concerns, and special requests as directed by the Community Manager.
• Focus on the good in a situation, approaching tasks and projects with a positive outlook.
• Confident and presents themselves well to others.
• Comfortable with numbers/calculations and will likely rely on them to make qualifying decisions.
• Easily adapts to different situations and effectively works on multiple tasks at the same time.
• A tolerant nature and is very accepting of others.
• Open to feedback but can produce results with little direction from others.
• Outgoing and sociable and with ability to quickly establish rapport with others.
• Strong customer service and marketing skill sets.

REQUIRED SKILLS:

• Leasing experience
• Strong organizational skills
• Availability to work weekends when needed

EXPERIENCE & EDUCATION:

• Experience in Tax Credit; Section 42 leasing paperwork (LIHTC – Low Income Housing Tax Credit)
• Knowledge of local market conditions and trends
• Excellent communication and people skills
• Computer experience; Microsoft Word, Excel & Outlook
• High School Diploma or GED preferred, but not required

USA Multifamily Management, Inc. is an equal opportunity employer and is committed to providing and maintaining a drug free work place.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.