Leasing Consultant / Indianapolis

Vanrooy; Indianapolis (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading property management company is seeking a Leasing Consultant in Indianapolis. This role involves assisting customers with their housing needs, managing incoming calls, and ensuring top-notch customer service. Candidates should possess strong interpersonal and communication skills, with a focus on sales and customer satisfaction.

Benefits

Health, Vision, & Dental

HSA and FSA Available

Short-Term Disability and Life Insurance

401k

3 weeks accrued PTO

11 Paid Holidays

Wellness Programs and Competitions

Continuing Professional Education

Qualifications

• High School Diploma or GED required.
• Excellent interpersonal, oral, and written communication skills.
• Prior sales experience and/or tax credit experience a plus.

Responsibilities

• Assist customers with housing and maintenance needs.
• Respond to resident requests and resolve issues.
• Greet customers and manage incoming calls.

Skills

Interpersonal skills

Oral communication

Written communication

Sales experience

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

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Description

The Leasing Consultant is responsible for assisting all customers, both potential and existing with their housing and maintenance needs in a professional and courteous manner.

Description

The Leasing Consultant is responsible for assisting all customers, both potential and existing with their housing and maintenance needs in a professional and courteous manner.

Responsibilities

Ensure that all incoming calls are answered timely and courteously throughout the business day with a caring attitude

Greet all customers as they enter the downtown leasing area and ensure that their needs are met in a timely manner

Manage other office activities so that receiving incoming calls and greeting customers are top priorities

Assist with additional administrative projects and duties as requested by the Leasing Director

Respond to resident requests promptly and courteously and resolve resident issues in a manner beneficial to the tenant and the Company

Maintain a working knowledge of company and community policies and be able to explain them to residents and potential residents

Have a comprehensive working knowledge of all lease related documents and be able to accurately complete the documents in a timely manner

Continually be aware of competitive communities' rent levels and amenities as well as area facts and statistics

Maintain a courteous and helpful attitude to residents and potential residents

Qualify potential residents and work to place them in housing that best fits their needs, desires and/or restrictions

Assist the tenant with the move-in process by providing access and verifying satisfaction on the date of move in

Follow up with all new residents with thank you notes and phone calls as appropriate

Complete training of fair housing laws, its policies and practices and be fair and consistent in upholding these and all company policies

Requirements

• High School Diploma or GED
• Excellent interpersonal skills
• 40-hour work week
• Valid driver's license and insurance
• Professional appearance and conduct at all times
• Proficiency with PC systems and Microsoft Office Software
• Excellent Oral and written skills
• Prior sales experience and/or tax credit experience a plus
  
  

Benefits

• Health, Vision, & Dental
• HSA and FSA Available
• Short-Term Disability and Life Insurance
• 401k
• 3 weeks accrued PTO
• 11 Paid Holidays
• Wellness Programs and Competitions
• Continuing Professional Education
  
  

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

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