Leasing Consultant - El Cazador

Redwood Communities

Fresno (CA)

On-site

USD 26,000 - 29,000

Part time

11 days ago

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Job summary

Redwood Communities in Fresno, CA is seeking a part-time Leasing Consultant to provide exceptional service to current and prospective residents, tour available units, and handle leasing paperwork in compliance with HUD and Fair Housing guidelines.

You will manage resident communications, assist with marketing, collect rents and maintain records in Yardi or RealPage, supporting annual recertifications and audits while upholding confidentiality and high service standards.

Qualifications

  • HUD compliance knowledge and Fair Housing guidelines
  • Greet, qualify, and tour prospective residents; present units and amenities
  • Accurately complete leasing paperwork and assist with signings
  • Maintain accurate records in property management software and prepare reports

Responsibilities

  • Provide exceptional customer service to residents and prospects
  • Assist with marketing outreach to promote the property
  • Process rent payments and income records per HUD guidelines
  • Support move-in/move-out inspections and recertifications when needed

Skills

Customer service
Communication
Organizational skills
Microsoft Office

Tools

Yardi
RealPage
Onesite

Job description

Who We AreRedwood Communities, Inc. (“Redwood Communities”), an affiliate of Redwood Housing, is a multifamily property management organization that manages affordable housing communities throughout the country. To date, Redwood Communities has assembled a best-in-class team that currently manages a growing portfolio of properties and has built strong working relationships with government agencies and leading non-profit organizations to raise the standard of living for our communities.About the PositionThe Leasing Consultant is responsible for providing excellent customer service to current and prospective residents, ensuring full compliance with HUD and Fair Housing regulations, and assisting with all aspects of leasing, marketing, and administrative operations for the community.Schedule: Part-Time Monday, Wednesday and Friday 8am-5pmPay Details: $19-21/hourEssential Duties and Responsibilities:Leasing & MarketingGreet, qualify, and tour prospective residents, present available units and community amenities.Accurately complete all leasing paperwork and assist with lease signings.Follow up with prospects through phone, email, and in-person communication to maximize occupancy.Maintain accurate records in property management software (e.g., Yardi, RealPage, or Onesite).Assist in marketing and outreach efforts to promote the property within the community and local area.HUD Compliance & AdministrationEnsure all leasing and occupancy activities comply with HUD, LIHTC, and Fair Housing guidelines.Assist applicants with completing the HUD rental application and required forms (e.g., 50059, EIV, TIC if applicable).Verify and process income, assets, and household composition for eligibility and recertification.Maintain resident files in accordance with HUD standards for audits and MOR (Management & Occupancy Review) readiness.Support annual and interim recertifications, rent adjustments, and income verifications.Monitor compliance reports and communicate with management regarding any discrepancies or potential findings.Resident RelationsProvide responsive and professional customer service to residents regarding maintenance requests, rent payments, and lease questions.Assist with resident communication, notices, newsletters, and community activities.Help resolve resident concerns and report significant issues to the Property Manager promptly.Maintain confidentiality and professionalism when handling resident information.Operations & ReportingCollect and process rent payments and other income in accordance with HUD and company policy.Maintain accurate records of leasing activity, occupancy, renewals, and traffic reports.Conduct move-in/move-out inspections as needed.Collect and process rent payments and other income in accordance with HUD and company policy.Maintain accurate records of leasing activity, occupancy, renewals, and traffic reports.Conduct move-in/move-out inspections as needed.Previous experience in multifamily housing or Project Based HUD property management preferred, training opportunity available.Knowledge of Project Based HUD, Section 8, Fair Housing, and EIV requirements.Strong communication, organizational, and customer service skills.Proficiency in property management software and Microsoft Office Suite.Ability to maintain confidentiality and accuracy in documentation.Successful completion of background check.Must be legally qualified to work in the U.S. meeting I-9 guidelinesRedwood Communities is an Equal Opportunity Employer.
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