Leasing Consultant - Drive Occupancy & Resident Experience

RichSmith Development; Conway (AR); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Flexible Spending Accounts

401(k) Retirement Plan

Paid Time Off

Paid Holidays

Opportunities for professional growth

Job summary

RichSmith Management is seeking an energetic Leasing Consultant to join our busy multifamily community in Conway, Arkansas. As the first point of contact for prospective and current residents, you will create a welcoming experience while helping drive occupancy and resident retention.

You will conduct tours, process applications, coordinate move-ins, and maintain accurate leasing records in a fast-paced environment. A strong focus on customer service and sales is essential.

Qualifications

• At least 1 year of apartment leasing experience.
• Excellent customer service.
• Strong sales and leasing skills with ability to build rapport.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.
• Proficiency with standard office equipment and general administrative duties.
• Microsoft Office proficiency preferred.
• Property management software experience is a plus.
• Dependable and motivated; willing to assist wherever needed.
• Ability to work additional hours or overtime when necessary.

Responsibilities

• Serve as the friendly, professional first point of contact for prospective residents, current residents, vendors, and visitors.
• Greet prospective residents, identify their housing needs, and provide information about available apartment homes.
• Conduct property and apartment tours while highlighting community features and amenities.
• Lease available apartments with a focus on maintaining strong occupancy.
• Follow up with prospective residents and help convert leads into leases.
• Coordinate move-ins and move-outs.
• Assist with lease preparation, negotiations, renewals, and resident communications.
• Maintain contact with current residents and assist with promoting strong renewal rates.
• Ensure applications, leases, and other resident documentation are completed accurately and timely.
• Answer phones, respond to inquiries, and perform general office duties.
• Maintain organized leasing and resident records.
• Provide outstanding customer service throughout the leasing and resident experience.
• Perform all leasing activities in accordance with Fair Housing laws and company policies.
• Assist the Community Manager and onsite team with additional duties as needed.

Skills

Leasing experience

Customer service

Sales skills

Communication

Tools

Microsoft Office

Property mgmt software

Job description

RichSmith Management is seeking an energetic Leasing Consultant to join our busy multifamily community in Conway, Arkansas. As the first point of contact for prospective and current residents, you will create a welcoming experience while helping drive occupancy and resident retention.

You will conduct tours, process applications, coordinate move-ins, and maintain accurate leasing records in a fast-paced environment. A strong focus on customer service and sales is essential.