Leasing Consultant - Crest at Park Central

Equity Residential; Dallas (TX); On-site; USD 63,240,000 - 77,146,000; Full time

Benefits offered by this job

9 paid holidays

annual vacation time

paid sick leave

new parent benefits

401(k) Retirement Savings Plan

Rent Discounts

Competitive Compensation

Paid Community Service Hours

Leadership Development

Job summary

Equity Residential in Dallas is seeking a Leasing Consultant to market our communities, follow up on leads, and build relationships with prospective residents while delivering exceptional service.

You will conduct tours, explain lease terms, process applications and move-ins, manage payments, and contribute to our total wellbeing and community standards. A high school diploma and strong customer service are required.

Qualifications

• Must have strong customer service experience in retail, hospitality, or leasing.
• Excellent communication and interpersonal skills.
• Organized with ability to multi-task and prioritize.

Responsibilities

• Proactively responding to sales leads, promoting the community and providing information on availability, pricing, location, and amenities
• Inviting and scheduling tours to close deals
• Supporting marketing efforts by influencing online presence
• Explaining lease provisions and move-in tasks
• Ensuring resident satisfaction and proactive issue resolution
• Managing leasing documents, processing payments, and move-in procedures
• Work Schedule: Tuesday-Saturday: 9am-6pm

Skills

Customer service

Communication

Multi-tasking

Organization

Interpersonal skills

Google Suite

Property management software

Education

High School diploma or equivalent

College coursework

Tools

Property management software

Job description

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

• The work schedule for this position is Tuesday-Saturday 9am to 6pm**

• The work schedule for this position is Tuesday-Saturday 9am to 6pm**

How We Deliver A Winning Performance

• Question Authority
• Walk the Talk
• Share Knowledge
• Listen, Not Just Hear
• See the Glass Half Full
• Take Educated Risks
• Enjoy the Ride
• Share the Spotlight
• Do the Right Thing
• Test Your Limits

We Care About Your Total Wellbeing

• Physical Wellbeing: Medical, dental, and vision care
• Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
• Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
• Community Wellbeing: Paid Community Service Hours
• Career Wellbeing: Leadership Development
• Learn more about our Total Wellbeing program here.

What You'll Be Doing

As a Leasing Consultant, you will spend half of your week effectively marketing your community and following up on leads, cultivating relationships with prospective residents. The other half of your time will involve providing exceptional customer service to enhance residents' experiences and maintaining the overall appeal and functionality of the property.

• Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenities
• Inviting and scheduling prospective residents for community tours, employing effective selling techniques to close deals
• Supporting community marketing efforts by positively influencing online presence, offering input on advertising campaigns
• Effectively explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residents
• Ensuring resident satisfaction and loyalty through prompt communication and proactive issue resolution
• Efficiently managing leasing documents, processing payments, and ensuring completion of move-in procedures
• Work Schedule: Tuesday-Saturday: 9am-6pm

What You'll Need To Thrive

• High School diploma or equivalent
• Strong customer service/customer facing orientation: Retail Sales, Hospitality
• Well organized with ability to prioritize and multi-task
• Excellent communication and interpersonal skills
• Proficiency in using property management software & Google Suite
• Valid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. This varies by location.
• Knowledge of federal and state apartment housing laws
• Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job

Bonus Qualifications

• Experience in leasing or property management,
• College degree or coursework

Salary: $22.07 - $26.98/hour

• The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.
• Employees are eligible for overtime pay and performance incentives.

A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g. car, golf cart, etc.) during their workday and/or as part of their role.