Leasing Consultant & Community Experience Lead

The Founders Group; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short Term Disability (company paid)

Life Insurance (company paid for image

Job summary

Founders Property Management in Phoenix, AZ is seeking a Leasing Consultant to deliver exceptional customer service and help residents find housing solutions at Baseline on 16th Townhomes.

You will meet prospective tenants, show models, process leases, handle inquiries, and contribute to resident satisfaction. Weekend availability preferred; benefits include medical, dental, vision, 401K, PTO.

Qualifications

• Strong communication and customer service skills.
• Proven phone etiquette.
• Availability to work weekends.

Responsibilities

• Meets with prospective tenants and records information to ascertain needs and qualifications.
• Assists prospects in viewing model apartments and discusses size and layout of rooms, available facilities, such as swimming pool and saunas, location of shopping centers, services available, and terms of lease.
• Completes lease forms or agreements, ensuring that resident files are accurate and maintained in a secure place. Collects rental deposits, copy for the file (paper or digital), give to leasing manager or property director to record.
• Keeps track of approval process of each lease file by contacting previous landlords, employers, etc. as well as keep in contact with the future resident on how the approval process is going and what is still needed by the time of move‑in.
• Answers incoming phone calls and handles each call accordingly.
• Compiles listings of available units for rent, using established mediums by the company and using company marketing materials creates advertisements for advertising to reflect current market pricing on a daily basis.
• Represents the company in a professional manner at all times.
• Deals with resident concerns and requests on timely basis to ensure resident satisfaction with management.
• Assists in the distribution of community‑issued notices (i.e., bad weather, emergency, etc.).
• Regularly walks the grounds and available units to better communicate inventory to prospects.
• Consistently uphold policies of the community.
• All other duties as assigned.

Skills

Communication Expert

Customer Service Expert

Phone Etiquette Expert

Education

High School or better in Other.

Job description

Founders Property Management in Phoenix, AZ is seeking a Leasing Consultant to deliver exceptional customer service and help residents find housing solutions at Baseline on 16th Townhomes.

You will meet prospective tenants, show models, process leases, handle inquiries, and contribute to resident satisfaction. Weekend availability preferred; benefits include medical, dental, vision, 401K, PTO.