Leasing Consultant-700 W 44th St

Lawson; Richmond (VA); On-site; USD 34,000 - 42,000; Full time

Job summary

Lawson is seeking a motivated leasing consultant to market and lease apartments in Virginia. You will deliver exemplary customer service to residents and prospects while assisting with office management and administrative operations of the community.

Join Lawson, recognized for forming a supportive workplace culture with growth opportunities and a strong history in multifamily real estate. You’ll contribute to occupancy goals and a commitment to exceptional living experiences for residents.

Qualifications

• Clear verbal and written communication required.
• Strong customer service and relationship-building skills.
• Demonstrated ability to meet deadlines and manage multiple tasks.

Responsibilities

• Sell and market apartments to prospects; show models and amenities.
• Maintain occupancy goals and support site administration.
• Handle applications, move-in packages, and resident relations.
• Answer phones and greet walk-in traffic with enthusiasm.
• Coordinate and perform general office tasks and communications.

Skills

Verbal communication

Customer service

Time management

Attention to detail

Prioritization

Calm under pressure

Judgment

Education

High School diploma

Tax Credit Experience (preferred)

1 year customer service

Job description

We are looking for an enthusiastic, professional leasing consultant to assist with marketing and leasing apartments. The leasing consultant will be responsible for leasing, providing exemplary customer service to residents and prospects, assisting with performing office management and the administrative operations of the community.

As part of Lawson, recognized as a Best Places to Work in Multifamily award winner with more than fifty years of experience developing, building, and managing multifamily real estate in Virginia, you'll be valued in a supportive environment that appreciates your contributions.

Lawson offers a collaborative workplace culture, competitive benefits, and ample opportunities for professional growth. Contribute to a team dedicated to providing exceptional living experiences for our residents while advancing your career!

Duties/Responsibilities

• Sales and Marketing
• Showing models and all amenities to prospects
• Ensuring occupancy goals are met
• Site administration
• Answering phone (prospects and residents)
• Showing models and all amenities to prospects
• Processing applications
• Prepare move-in package
• Move-in orientation with new residents
• General correspondence
• Track traffic on the phone and in person
• Resident relations
• Greeting walk-in traffic and answering phones with enthusiasm (prospects and residents)
• Other duties as assigned.

Requirements

Required Skills/Abilities

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent time management skills with a proven ability to meet deadlines
• Excellent attention to detail
• Ability to prioritize tasks
• Ability to function well in a high-paced and at times stressful environment
• Ability to exercise good judgment and self-control

Education And Experience

• High School diploma or equivalent.
• Tax Credit Experience, preferred
• 1 year customer services experience

Physical Functions

• Bending, kneeling, stretching, climbing stairs and ladders, squatting, and lifting to fifteen (15) pounds.
• Running and lifting over fifteen (15) pounds.

The Lawson Companies is an equal opportunity employer that offers full-time employees a competitive package that includes, but is not limited to, medical, dental, vision, life insurance, 401K options, PTO, a competitive salary, and a project bonus structure.