Leasing Consultant

National CORE; Yorba Linda (CA); On-site; USD 15,000 - 25,000; Full time

Job summary

National CORE in Yorba Linda, CA is seeking a Leasing Consultant to lease apartments, market the property, and generate traffic. You will report to the Community Manager and work a day shift.

Candidates should have at least one year in customer service, a High School diploma, strong English communication, and proficiency with Microsoft Office tools.

Qualifications

• Minimum one year in a customer service related field.
• High School education or equivalent is needed with proficiency in both verbal and written communication skills.
• Proficient in English language in verbal and written communication.
• Working knowledge of Microsoft Office; Word, Outlook and Excel.

Responsibilities

• Show rent ready apartments.
• Meet with prospective applicants.
• Effectively qualify prospective residents and verify applications.
• Prepare lease documents and related paperwork.
• Promote marketing and traffic for the property.
• Coordinate with Community Manager and Assistant Manager to facilitate leasing.
• Maintain property appearance and resident files.
• Ensure applications are complete and timely.
• Record all paperwork accurately.
• Address resident concerns per procedures.
• Assist in rent collection and receipts.

Skills

Customer service

Basic math

English communication

Microsoft Office

Education

High School diploma

Tools

Microsoft Office

Job description

Job Details

• Job Location: Villa Plumosa - Yorba Linda, CA 92886
• Position Type: Full Time
• Education Level: High School
• Salary Range: $17.00 - $18.00 Hourly
• Job Shift: Day
• Job Category: Admin - Clerical

The Leasing Consultant reports directly to the Community Manager. The Leasing Consultant successfully leases and takes an active role in marketing the property and the generation of traffic.

RESPONSIBILITIES

• Show rent ready apartments.
• Meet with prospective applicants.
• Effectively qualify prospective residents and verifying applications.
• Prepare lease documents and related paperwork.
• Take a proactive role in shopping the competition and marketing.
• Work closely with the Community Manager and Assistant Manager to facilitate leasing.
• Be aware of and relay information regarding the property’s general appearance and condition.
• Prepare and maintain complete resident files.
• Ensure that all applications are completed in their entirety and in a timely manner.
• Ensure that the leasing area is clean at all times.
• Record all paperwork accurately.
• Address resident concerns so that they are handled quickly and efficiently with established procedures.
• Assist in collection of rents and preparation of receipts.
• Assist in ensuring the deposits are made on a timely fashion and the documentation is carefully made.
• Record traffic in software program on a daily basis.
• Follow up with Guest Cards or a “Thank You” response within twenty-four (24) hours of the visit with the prospect.
• Ability to assist the Community Manager and Assistant Manager in the performance of their duties.
• Be able to Maintain work pace appropriate to given work load
• Organized and proficient at time management.
• Ability to work with and understand persons of all ethnic and family backgrounds.
• Perform complex or varied tasks
• Other duties as requested.
• Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee’s home.
• Encouraged to take company sponsored Tax Credit Specialist (TCS) certification class for professional development.

EXPERIENCE

• Minimum one year in a customer service related field.
• Must have basic math skills.
• High School education or equivalent is needed with proficiency in both verbal and written communication skills.
• Proficient in English language in verbal and written communication.
• Relate to others beyond giving and receiving instructions.
• Working knowledge of Microsoft Office; Word, Outlook and Excel.
• Working knowledge of general office equipment.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

• Operate computer and office equipment.
• Work is primarily sedentary in nature.

FLSA

Non-Exempt