Leasing Consultant

West Shore; Louisville (KY); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Paid holidays

Vacation time

Continued training

Advancement opportunities

Job summary

West Shore is seeking a Leasing Consultant for our upscale apartment community in Louisville. You will engage prospects, conduct tours, and drive leasing activity in a high-energy setting.

The role emphasizes strong customer service, effective communication, and a proactive approach to meeting leasing targets while maintaining premium community standards.

Qualifications

• Experience in sales or customer service (retail, leasing, hospitality, etc.).
• Ability to engage prospects and convert inquiries into leases.
• Comfort in a fast-paced, upscale environment.
• Strong communication and interpersonal skills.

Responsibilities

• Meet, greet & tour leasing prospects.
• Achieve community leasing targets and inform the Property Manager of opportunities/threats.
• Respond quickly to online rental inquiries.
• Understand site leasing trends and product availability.
• Maintain cleanliness of sales and leasing areas and communicate issues.

Skills

Sales experience

Customer service

High-energy environment

Polished communication

Job description

Property Management is presently accepting resumes for a full-time Leasing Consultant for one of our apartment communities. This is an excellent opportunity to join a growing and dynamic company with a broad future and a promote-from-within company culture.

We are seeking polished, engaging and energetic salespeople with sales/customer service experience (high-end retail, leasing, hospitality, etc.) and a commitment to apply their very best in a high-energy, upscale environment that rewards your efforts. Through training, coaching and continued education we develop our leasing consultants to become the best in the industry!

In addition to a competitive hourly salary, we offer a generous commission structure, full medical and dental benefits, paid holidays, vacation time, continued training, advancement opportunities and much more!

General Summary

Under the immediate supervision of the Property Manager, the Leasing Consultant is responsible for all aspects of leasing production at an apartment community.

Essential Job Duties and Responsibilities

• Meet, greet & tour leasing prospects
• Ensure that both individual and group leasing targets are achieved for the community and proactively communicate both opportunities or threats to the Property Manager
• Ensure that all online rental inquiries are responded to quickly and effectively
• Have an in-depth understanding of site leasing trends, traffic patterns and product availability
• Ensure all sales & leasing models are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party to address
• Ensure the “tour route” is maintained to the highest standard of cleanliness and maintenance and proactively communicate any problems to the appropriate party to address
• Properly close the leasing process by asking for the sale.
• Ensure all lead information is correct and complete within Resman and Knock
• Ensure all prospects are followed up with through either email, phone or letter
• Effectively manage the community waitlist and communicate with prospects as changes occur
• Warm call prospects as needed
• Ensure the proper execution of all screening procedures
• Ensure the proper preparation and execution of the lease agreement and related move-in paperwork
• Ensure the proper collection of all funds and move-in related fees
• Ensure “model open” signs are put out and brought in daily and that they maintain an acceptable appearance
• Provide support and assistance to all customer service efforts at the community
• Completes other tasks as directed and assigned.