Leasing Consultant

Epic Asset Management; Washington (District of Columbia); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary with bonuses

Housing discounts

Medical, dental, and vision coverage

PTO and 401(k)

Job summary

Epic Asset Management is seeking a dynamic Leasing Consultant to welcome prospective residents, showcase community features, and manage the leasing process from tour to move-in. You will coordinate with teams to ensure units are ready and compliant, while delivering exceptional customer service.

You will market vacancies online, track metrics, and support events that drive resident engagement and satisfaction. The role emphasizes organization, communication, and a friendly, professional presence.

Qualifications

• Excellent communication and interpersonal abilities to engage diverse residents.
• Strong organizational and time-management skills to handle tours, paperwork, and events.
• Professional, welcoming demeanor for in-person and virtual tours.

Responsibilities

• Serve as the first contact for prospective residents, conducting property tours.
• Ensure move-in readiness and process all leasing documents accurately.
• Respond promptly to resident concerns to improve satisfaction.
• Market available units via social platforms and property websites.
• Maintain resident files and use property management software effectively.
• Assist in organizing community events to foster engagement.

Skills

Communication

Organizational skills

Time management

Interpersonal skills

Driver's license

Tools

Yardi

OneSite

Microsoft 365

Job description

Position Summary

Epic Asset Management is seeking a dynamic and results-driven Leasing Consultant to join our team and help shape memorable experiences for our residents. We pride ourselves on fostering vibrant communities through exceptional customer service, innovative marketing, and a commitment to excellence.

Key Responsibilities

• Serve as the first point of contact for prospective residents by providing engaging property tours and highlighting community features and benefits.
• Conduct virtual and in-person tours while maintaining a professional and welcoming demeanor.
• Ensure a seamless move-in experience, confirm apartments are in pristine, move-in-ready condition, and prepare all necessary documents.
• Respond promptly and professionally to resident concerns, striving for solutions that enhance resident satisfaction.
• Drive leasing goals by maintaining a high lease-to-tour conversion ratio and implementing creative marketing strategies.
• Utilize online platforms, including social media and property websites, to market available units effectively.
• Stay informed on market trends and competitor activities to develop innovative marketing approaches.
• Organize and participate in community events to foster resident engagement and satisfaction.
• Promote the property through diverse advertising channels and community outreach programs.
• Accurately complete and process all leasing documents, ensuring compliance with company policies and applicable regulations.
• Manage resident and prospect information using property management software (Yardi, OneSite, or similar).
• Perform daily inspections of community spaces, ensuring they meet company standards for cleanliness and appeal.
• Organize and maintain up-to-date resident files and office records.

Qualifications & Skills

• Prior experience in leasing, property management, or sales is preferred but not required.
• Proficiency in Microsoft 365 and familiarity with property management software is a plus (e.g., Yardi, OneSite, or similar).
• Exceptional communication and interpersonal skills with the ability to build trust and rapport with diverse populations.
• Strong organizational and time-management abilities, with a keen eye for detail.
• A valid driver’s license and reliable transportation are required for community tours and outreach activities.

Physical Requirements

• Requires regular mobility, including standing, walking, and occasional bending or lifting of up to 25 pounds.
• Team members must adhere to safety protocols and maintain a professional appearance at all times.

Why Join Epic Asset Management?

Heritage of Excellence:

Since 1962, Epic has been committed to providing workforce housing in the Puget Sound Market.

Growth Opportunities:

Ongoing professional development and training opportunities to advance your career.

Competitive Benefits:

• Competitive salary with performance-based bonuses, generous housing discounts, and a comprehensive benefits package, including medical, dental, and vision coverage, PTO, and 401(k).

Inclusive Culture:

A vibrant and supportive company culture focused on collaboration, innovation, and growth.

Epic Asset Management is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Your employment is subject to our completion of a standard background check and drug test.