Leasing Consultant

Eagle Rock Properties; Towson (MD); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading real estate firm with a strong presence in the Northeast and Mid-Atlantic regions seeks a Leasing Consultant. In this entry-level role, you will maximize occupancy through effective marketing and customer engagement, all while receiving comprehensive training. The ideal candidate will possess strong customer service skills and a willingness to learn in a dynamic environment.

Qualifications

• 1-2 years of high quality customer service experience.
• Prior leasing & lease-up experience preferred.
• Professional and positive attitude.

Responsibilities

• Maximize property occupancy by generating qualified traffic.
• Process lease applications and qualify residents.
• Provide exceptional customer service to residents and prospects.

Skills

Customer Service

Communication

Marketing

Education

College Degree

Tools

Microsoft Office Suite

Outlook

Job description

Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction management services. With a team of over 275 professionals, we specialize in rental apartment communities across the Northeast and Mid-Atlantic regions of the United States. Under the leader of our executives- who have owned and managed properties for more than 30 years, Eagle Rock Properties has emerged as a pioneering force in the industry.

Job Description:

The Leasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, promoting resident retention and providing or coordinating exceptional customer service. The position is entry level, but we would be willing to train the right candidate.

Essential functions include, but are not limited to, the following:

• Greeting prospective residents and provide them with property tours
• Process lease applications and qualify residents
• Coordinate with the marketing team to place online ads and ensure signage is correctly positioned
• Support the Community Manager with general office maintenance by answering phones and performing other administrative task
• Maintain an up-to-date market study of primary competitors
• Provide high quality customer service to residents and prospective residents
• Effectively showcase the features and benefits of the apartments and communities
• Identify strengths & weakness of alternative sales approach; overcome objections and create excitement
• Accurately prepare all lease-related documents
• Consistent and timely follow-up on all calls, emails, and site visits

The Ideal Candidate will have

• 1-2 years of high quality customer service experience
• Prior leasing & lease-up experience preferred
• Strong communication & marketing skills
• Professional and positive attitude
• College Degree preferred
• Proficient in Microsoft Office Suite, Outlook
• Must be able to work weekends and have a reliable way to get to work

ALL Resumes will be held in the utmost confidentiality and no current employers will be contacted without permission.

Eagle Rock Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics