Leasing Consultant

Boyd Homes; Staunton (VA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Health Coverage

PTO 15 Days Off

Holidays

401K

Employee stock ownership

Job summary

The Boyd Companies, Inc. is seeking a Leasing Agent in Staunton, VA to guide prospects through the leasing process and provide exceptional customer service. You will conduct property tours, process applications, and prepare lease documents while supporting occupancy goals and resident satisfaction.

This role emphasizes strong communication, organization, and a professional, guest-focused approach. As an employee-owned company, you’ll contribute to a supportive team, assist with marketing and

Qualifications

• Excellent customer service and interpersonal skills.
• Strong verbal and written communication abilities.
• Ability to maintain occupancy goals and resident satisfaction.

Responsibilities

• Greet and assist prospective residents in person, over the phone, and through electronic communication.
• Conduct community tours and present apartment homes and amenities.
• Process rental applications and assist with applicant screening procedures.
• Prepare lease agreements, renewals, addendums, and other resident-related documents.
• Maintain knowledge of current rental rates, floor plans, promotions, and market conditions.
• Assist with move-ins/outs and lease renewals; respond to inquiries professionally.

Skills

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Property management software

Job description

Job Details: Job Location: Staunton, VA - Staunton, VA 24401, Position Type: Full Time, Salary Range: $18.00 - $18.00 Base+Commission/month, Travel Percentage: Negligible, Job Shift: Any, Job Category: Real Estate, Leasing Consultant

Boyd Homes is now The Boyd Companies, Inc. (Boyd) - and we are now officially a 100% employee-owned property management and development company serving Virginia, North Carolina, and Florida. For more than 40 years, Boyd has been committed to building high-quality communities while maintaining a culture of integrity, collaboration, and long-term value.

Boyd Built LLC, a member of The Boyd Companies, Inc., is seeking an experienced Multifamily Construction Estimator to join our growing construction team.

As an employee-owned company, every team member plays a direct role in our success. We are looking for professionals who take pride in their work and want to contribute to building exceptional residential communities.

Position Summary

The Leasing Agent is responsible for assisting prospective residents through the leasing process while providing exceptional customer service. This position serves as the first point of contact for many residents and plays a key role in maintaining occupancy goals, resident satisfaction, and the overall success of the community. The Leasing Agent is responsible for generating traffic, conducting property tours, processing applications, preparing lease documentation, and assisting with resident relations.

Key Responsibilities

• Greet and assist prospective residents in person, over the phone, and through electronic communication.
• Conduct community tours and effectively present apartment homes and community amenities.
• Follow up with prospects and maintain accurate records of all leasing activity.
• Process rental applications and assist with applicant screening procedures.
• Prepare lease agreements, renewals, addendums, and other resident-related documents.
• Maintain knowledge of current rental rates, floor plans, promotions, and market conditions.
• Assist with resident move-ins, move-outs, and lease renewals.
• Respond to resident inquiries and assist in resolving concerns in a professional and timely manner.
• Maintain resident files and ensure compliance with company policies and fair housing regulations.
• Assist with marketing efforts, outreach activities, and resident retention programs.
• Maintain the appearance of the leasing office, model units, and amenity areas.
• Support the Property Manager with administrative duties as needed.
• Participate in community events and resident engagement activities.
• Perform other duties as assigned.

Job Details

• Position Type: Full-time
• Work Schedule: Varies; Standard working hours are expected, with occasional adjustments
• Travel: None
• Work Environment: Office

Physical Requirements & Work Environment

• Ability to lift up to 25 pounds as needed.
• Ability to operate standard office equipment including computers, printers, and telephones.
• Ability to sit, stand, walk, and move throughout the community for extended periods of time.
• Ability to tour apartment homes, climb stairs, and access various areas of the property.

What We Offer

As part of The Boyd Companies, Inc., a 100% employee-owned company, team members benefit from being part of an organization where every employee has a stake in the company’s future.

We offer a competitive compensation and benefits package, opportunities for professional growth, and the chance to contribute to building high-quality communities throughout the region.

Benefits & Perks

• Health Coverage: Comprehensive Medical & Dental plans with the majority of the premium covered to keep your costs low, plus Vision coverage.
• PTO: 15 Days Paid Time Off annually, accrual starting from hire date.
• Holidays: 9 Paid Holidays plus 1 Flex Holiday
• Summer Fridays: Alternating Fridays off, for a total of 64 hours (Memorial Day through Labor Day)
• Volunteer Day: 1 Volunteer Day
• Continuing Education: Certifications, Continuing Education and Advanced Degrees can qualify for reimbursement
• Retirement Savings: 401K - 100% company matched up to 4%.
• Additional Perks: Pet Insurance Discounts, 20% Rental Discount, Health Savings Account (HSA), and Health Reimbursement Arrangement (HRA).
• On-Call Bonus: A bonus of $100.00 per week of on-call participation, with an additional $100.00 if you are on-call during one of the company-defined major holidays.
• Employee Stock Ownership Program: Employees accumulate the value of shares annually and are paid out the value of the shares that are held in trust for their benefit.

The Boyd Companies, Inc. is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other status protected by applicable law.

Qualifications: Qualifications

• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Ability to build rapport and establish positive relationships with prospects and residents.
• Strong organizational skills and attention to detail.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Proficiency with Microsoft Office and property management software preferred.
• Ability to work independently while also contributing as part of a team.
• Working knowledge of Fair Housing regulations preferred.
• High school diploma or equivalent required.
• Previous leasing, sales, customer service, hospitality, or property management experience preferred.
• Experience working in a fast-paced environment with multiple priorities is preferred.
• Valid driver’s license, reliable transportation, and acceptable driving record required.
• Must be able to pass a criminal background and credit check.