Leasing Consultant

Arcan Capital, LLC.; South Carolina; On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Leasing Consultant to enhance resident experiences and drive occupancy goals. In this dynamic role, you will be the first point of contact for prospective residents, guiding them through the leasing process while showcasing the community's amenities. Your passion for customer service, strong communication skills, and ability to build relationships will be essential in creating a welcoming atmosphere. Join a supportive and people-focused culture that values your contributions and offers opportunities for growth. If you are ready to make a difference in a vibrant real estate environment, this is the perfect opportunity for you.

Benefits

Medical insurance

Dental insurance

Vision insurance

Two weeks paid vacation

5 days PTO/Sick leave

Matching 401k program

Qualifications

• Prior experience in customer service, leasing, or hospitality is preferred.
• Detail-oriented with strong organizational skills.

Responsibilities

• Engage with prospective residents and promote community amenities.
• Assist with leasing operations and ensure move-in readiness.
• Provide exceptional customer service and manage administrative tasks.

Skills

Customer service orientation

Communication skills

Problem-solving

Interpersonal skills

Organizational skills

Time management

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Join to apply for the Leasing Consultant role at Arcan Capital.

Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Leasing Consultant, you will serve as the primary point of contact for both prospective and current residents, fostering a welcoming and professional community atmosphere. This role is ideal for individuals who are passionate about customer service, excel at building relationships, and thrive in a dynamic, people-focused environment. If you are seeking an opportunity to contribute to a growing organization while enhancing the resident experience, we encourage you to apply.

About Arcan Capital

Founded in 2016, Arcan Capital is a rapidly growing company specializing in the acquisition and management of apartment properties across the Southeastern United States. With a team of over 80 employees—and plans to expand this year—you will be an integral part of our success, ensuring a seamless leasing experience and contributing to our engaging company culture. At Arcan Capital, we believe in fostering a collaborative, engaging, and service-driven culture. We are dedicated to providing outstanding living experiences for our residents while supporting the professional growth of our employees.

Job Summary

As a Leasing Consultant, you will be the first point of contact for prospective residents and will be responsible for guiding them through the leasing process, from initial inquiry to move-in. You’ll handle inquiries, assist with leasing processes, and work closely with on-site teams to ensure smooth day-to-day operations. You will showcase our communities, highlight amenities, and provide exceptional service to both new and existing residents. Your ability to build rapport, communicate effectively, and create a positive first impression will be essential to achieving leasing goals and maintaining strong resident satisfaction.

Key Responsibilities

1. Engage with prospective residents by providing property tours, answering inquiries, and promoting community amenities.
2. Drive occupancy goals by effectively communicating the benefits of Arcan Capital’s apartment homes and guiding prospects through the application process.
3. Assist with leasing operations, including processing applications, conducting background checks, and preparing lease agreements.
4. Ensure move-in readiness by coordinating apartment inspections and ensuring all necessary preparations are complete.
5. Provide exceptional customer service by addressing resident concerns, handling lease renewals, and fostering a welcoming environment.
6. Manage leasing-related administrative tasks, including maintaining accurate resident records.
7. Respond promptly to inquiries via phone, email, and in-person interactions, always ensuring a professional and friendly approach.
8. Maintain knowledge of market trends and competitor properties to effectively position Arcan Capital’s communities.
9. Support community events and resident engagement initiatives to enhance the living experience.

Qualifications & Skills

1. Customer service-oriented mindset with a passion for helping people.
2. Excellent communication, problem-solving, and interpersonal skills.
3. Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
4. Detail-oriented with strong organizational and time management skills.
5. Proficiency in Microsoft Office (Word, Excel, Outlook) a plus.
6. Team player with a positive, professional attitude and a commitment to excellence.
7. Willingness to work a flexible schedule, including weekends and holidays, as needed.

Education & Experience

1. Prior experience in customer service, leasing, hospitality, or administrative support is preferred but not required.
2. Ability to handle confidential information with professionalism and discretion.
3. High school diploma or equivalent required.

Why Join Arcan Capital?

Supportive and people-focused culture —We believe in fostering long-term relationships with our employees and residents. Opportunities for growth —We invest in our team members and offer career development opportunities. Competitive compensation & benefits, including medical, dental, vision, two weeks paid vacation, 5 days of PTO/Sick leave, matching 401k program, and more! If you’re ready to bring your customer service expertise and people skills to a dynamic real estate environment, we encourage you to apply today!