Leasing Consultant

Bellaire Multifamily Management; San Antonio (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Bellaire Multifamily Management is seeking a friendly Leasing Consultant to join our on-site team. You will show and lease apartments, assist applicants, and ensure a smooth resident experience in a fast-paced community.

This role requires strong communication, weekend availability, and attention to follow-up. Proficiency with Microsoft Office and property management software such as RealPage is a plus.

Qualifications

• 1+ years of leasing, sales, or customer service experience.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office; RealPage or similar property management software is a plus.
• Weekend and extended hours as needed.

Responsibilities

• Show and lease apartments to prospective residents.
• Follow up with prospects within 24 hours.
• Maintain traffic logs and leasing reports.
• Process applications and assist applicants.
• Keep online listings and social media posts fresh and up to date.
• Support community events and move-in gifts.
• Review rental rates and assist with specials or concessions.
• Collaborate with locators and outside agencies to drive traffic.
• Provide prompt, friendly service to residents and guests.
• Assist with renewal leases and satisfaction efforts.
• Handle calls and emails professionally.
• Enter service requests and follow up with residents.
• Support with rent collection and invoice entry when needed.
• Inspect model and tour apartments daily for a welcoming appearance.
• Monitor curb appeal and marketing materials.

Skills

Leasing experience

Customer service

Communication skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

RealPage

Job description

Bellaire Multifamily is a dynamic and fast-growing property management company focused on operational excellence, resident satisfaction, and team development. We specialize in managing Class B and Class C multifamily communities, where we bring value through hands‑on leadership, tailored service, and strategic reinvestment. We offer competitive compensation, training and development opportunities, and a supportive work environment that empowers employees to succeed.

Position Overview

As a Leasing Consultant, you’ll be at the heart of creating an exceptional experience for both prospective and current residents. This role combines sales, customer service, and property presentation in a fast‑paced and rewarding environment. You'll help drive leasing success, support resident satisfaction efforts, and be an integral part of a high‑performing on‑site team.

Key Responsibilities

Leasing & Marketing

• Show and lease apartments to prospective residents, making them feel welcome and at home from the start.
• Follow up with all prospects within 24 hours to maintain strong engagement.
• Maintain accurate traffic logs and generate leasing reports to support community goals.
• Process applications and assist applicants with questions in accordance with company guidelines.
• Keep online listings and social media posts fresh and up to date.
• Support community events and prepare thoughtful move‑in gifts.
• Review rental rates and make recommendations for specials or concessions.
• Collaborate with locators and outside agencies to drive traffic.

Resident & Office Support

• Provide prompt, friendly, and professional service to all residents and guests.
• Assist with preparing renewal leases and supporting resident satisfaction efforts.
• Handle incoming calls and emails with professionalism and a helpful attitude.
• Enter service requests and ensure timely follow‑up with residents.
• Support the Assistant Property Manager with rent collection and invoice entry when needed.

Community Presentation

• Inspect model and tour apartments daily to ensure a polished and welcoming appearance.
• Monitor curb appeal and recommend improvements to keep the property looking its best.
• Participate in posting and monitoring signage and marketing materials.
• Offer ideas and help execute resident events and marketing campaigns including flyers, signage, and social media posts.

Required Qualifications

• 1+ years of leasing, sales, or customer service experience.
• Strong communication and interpersonal skills.
• High school diploma or equivalent required; college degree preferred.
• Proficiency in Microsoft Office; experience with RealPage or similar property management software is a plus.
• Flexibility to work weekends and extended hours as needed.
• Ability to walk the property and climb stairs during tours.
• Sales‑minded and driven to meet leasing goals.
• Committed to delivering excellent customer service.
• Highly organized with great attention to follow‑up.
• Professional in appearance and communication.
• Collaborative team player with a can‑do attitude.

Work Environment & Physical Requirements

• Must be able to walk the property daily, including stairs and outdoor areas.
• Ability to lift up to 25 lbs occasionally.
• Weekend availability required based on leasing traffic and events.