Leasing Consultant

GOEBEL FIXTURE COMPANY; Richardson (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Vacation, Sick Days, Holidays and

Job summary

Carter-Haston in Richardson, TX is seeking a Full-Time Leasing Associate to handle day-to-day leasing operations, conduct tours, prepare leases, and deliver outstanding customer service to residents and prospects.

You will develop marketing strategies, maintain resident files, process applications, and help ensure satisfaction and occupancy through proactive outreach and responsive service.

Qualifications

• 6 months to 1 year of Property Management Leasing or related customer service/sales experience.
• Ability to meet and exceed sales goals.
• Proficient in Microsoft Office Suite.
• Willingness to work weekends and holidays if applicable
• Exceptional customer service and communication skills
• Reliable transportation

Responsibilities

• Complete day-to-day transactions and tasks related to leasing operations and assist with resident relations in line with policies and Fair Housing Laws.
• Conduct community and apartment tours that result in new leases by highlighting features and surroundings.
• Assist in developing and executing marketing strategies for the community, including outreach plans and online presence.
• Maintain organization of resident files; process applications, screenings, and lease renewals.
• Follow up with prospective residents via phone and email to finalize decisions and ensure satisfaction.
• Provide outstanding customer service to residents, prospects, vendors and other community members.
• Promote resident satisfaction and retention by following industry standards and company policies.
• Stay informed on market trends by checking local rental rates, concessions, and specials.

Skills

Sales goals

Customer service

Microsoft Office

Weekend availability

Tools

Microsoft Office Suite

Job description

• Base Pay $18.00 - $20.00 / Hour
• Other Compensation Additional bonus opportunities
• Job Category Leasing, Onsite
• Employee Type Full Time

Description

Employment Philosophy

Carter-Haston places the highest emphasis on our culture of taking care of people. Our culture begins with a commitment to care for each other and is the foundation for developing positive relationships. We believe our success has been built upon our responsiveness to these relationships and our ability to act upon them with integrity. To help guide us towards this goal, all members of Carter-Haston team follow a management approach rooted in the core principles of the 5 Basics and 5 Ps, ensuring excellence in property management.

The 5 Basics

• Community Appearance
• Intentional Presentation
• Exceptional Homes
• Resident Satisfaction

The 5 Ps

• Personality
• Purpose
• Passion
• Preparation

Carter-Haston is an Equal Opportunity Employer and a Drug Free Workplace and complies with ADA regulations as applicable.

Responsibilities

• Complete the day-to-day transactions and tasks related to the operation of your assigned community, execute all aspects of the leasing process, and assist with resident relations in accordance with company policies and Fair Housing Laws
• Conduct community and apartment tours that result in new leases by highlighting features and providing information on the community and surrounding neighborhood
• Assists in developing and executing comprehensive marketing strategies for the community, encompassing neighborhood/employer outreach plans, social media, digital marketing review, online reputation building, resident event coordination, and community engagement initiatives to foster a strong sense of community and increase visibility
• Maintain organization of resident files; process applications, credit screenings, and criminal background checks; and prepare lease agreements and renewals
• Consistently follow up with prospective residents to finalize decisions and ensure customer satisfaction via phone call and email
• Provide outstanding customer service to all residents, prospects, vendors, and other community members including greeting everyone that enters the lobby of the community
• Promote resident satisfaction and retention by following established industry standards and company policies such as ensuring maintenance requests have been completed promptly and accurately and responding quickly to resident concerns or questions
• Familiarize yourself with current industry trends by conducting market surveys of local competitor rental rates, concessions, and specials

Requirements

Qualifications

• Six months to one year experience in Property Management Leasing and Sales and/or Relatable Customer Service/Sales Role
• Ability to meet and exceed sales goals
• Proficient in Microsoft Office Suite (Word/Excel/OneDrive)
• Willingness to work weekends and holidays if applicable
• Exceptional customer service and communication (verbal and written) skills
• Reliable transportation

Summary

Benefits Overview

Carter-Haston believes our employees are our most valuable asset and are essential to our continued success. This is why we proudly offer a comprehensive and valuable benefits package designed to fit the needs of our employees and their families.

We offer eligible associates the following:

• Competitive Compensation
• Paid Vacation, Sick Days, Holidays and Floating Holidays
• Medical, Dental, Vision and Disability Coverage